Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
NOUR ELDEEN ALSAYED

NOUR ELDEEN ALSAYED

Manager
Alexandria,ALX

Summary

Seeking a challenging career in a healthy atmosphere where a unified vision is shared. Utilizing technical skills and experience to contribute to organizational progress. Eager to find opportunities for professional growth and development in my career. Customer-oriented Sales Administrator with extensive 5-year background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for creating and implementing new, efficient methods for both inventory and shipping.

Overview

16
16
years of professional experience
12
12
years of post-secondary education

Work History

Founder and Director

Minions international branch
Alexandria, Alexandria
01.2019 - Current
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
  • Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with over than 1000 customers and suppliers through account development.

Founder and Director

Minions nursery
Alexandria, Alexandria
01.2015 - Current
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
  • Guided team members ) through periods of change by providing clear communication on expectations and objectives moving forward.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Enhanced communication and collaboration among team contents of 30 members by organizing regular meetings and brainstorming sessions.

Senior Sales

Acropol
Cairo, Cairo Governorate
02.2022 - 09.2024
  • Supported sales team with detailed product knowledge, resulting in higher close rates and repeat business.
  • Increased sales revenue by developing and implementing strategic sales plans and promotions.
  • Organized successful trade shows and industry events that showcased products effectively to potential customers while boosting brand awareness in key markets.
  • Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Managed approximately 30 incoming calls, emails per day from customers.

Branch Manager

Spongebob Nursery
Alexandria, Alexandria
01.2012 - 01.2015
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

Sales Outdoor Mobile Accessories

Khalifa Store
Alexandria, Alexandria
01.2009 - 01.2010

developed new business relationships and maintained existing ones by regularly visiting clients and providing personalized service

Managed a weekly schedule to ensure continuous communication with over 100 clients, while actively seeking new market opportunities and expanding the customer base.

successfully opened new markets and built a strong client network

Seller

Khalifa Mobile Shop
Alexandria, Alexandria
1 2008 - 1 2009
  • Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.

Education

Bachelor of Commerce - Accounting

Alexandria University
Alexandria, ALX
09.2007 - 06.2015

Post Graduate student Diploma of Education -

Alexandria University
Alexandria, ALX
09.2019 - 03.2024

Skills

Work under pressure

Good communication skills

Management and team leadership skills

Leading and innovation skills

Flexibility at dealing with customers

Complex problem-solving skills

Customer service skills

Multitasking skills

Good arithmetic skills

Microsoft Office programs

Personal Information

  • Date of Birth: 05/14/89
  • Nationality: Egyptian

Timeline

Senior Sales

Acropol
02.2022 - 09.2024

Post Graduate student Diploma of Education -

Alexandria University
09.2019 - 03.2024

Founder and Director

Minions international branch
01.2019 - Current

Founder and Director

Minions nursery
01.2015 - Current

Branch Manager

Spongebob Nursery
01.2012 - 01.2015

Sales Outdoor Mobile Accessories

Khalifa Store
01.2009 - 01.2010

Bachelor of Commerce - Accounting

Alexandria University
09.2007 - 06.2015

Seller

Khalifa Mobile Shop
1 2008 - 1 2009
NOUR ELDEEN ALSAYEDManager