Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nour Shahin

ITMB Graduate
1st Settlement

Summary

As a recent ITMB graduate, I am eager to translate my academic background in Information Technology, Business, and Management into impactful contributions within a dynamic professional environment. I am seeking an entry-level role where I can add value to an innovative team, strengthen my practical skills, and grow into a well-rounded professional. My key areas of interest include digital transformation, technology consulting, fintech innovation, UX/UI design, and information security, all of which reflect my commitment to staying at the forefront of technological and business advancement.

Overview

4
4
years of professional experience

Work History

Digital Banking Intern

QNB
08.2023 - 09.2023
  • Gained hands-on experience in the Digital Banking Department, contributing to projects aligned with IT and project management practices.
  • Conducted chatbot testing and generated performance reports using Excel, improving functionality tracking.
  • Participated in market research analysis to benchmark digital banking trends and user expectations.
  • Assisted in editing digital content and developing internal presentations, enhancing UX communication and visual strategy.
  • Gained exposure to E-commerce, CBX, and Digital Channels teams, building a comprehensive understanding of fintech operations.
  • Strengthened collaboration, research, and digital literacy skills through daily mentorship and active team engagement.

English Co-Teacher

A-Level Academy
05.2022 - 09.2022
  • Worked as an English Co-Teacher and Invigilator in a Cambridge English Assessment Preparation Center.
  • Conducted Cambridge Speaking and Conversation Classes for students in levels B1 and higher.
  • Boosted student participation in group projects by promoting collaboration and fostering a supportive learning environment.
  • Supported struggling students through targeted intervention strategies, leading to increased academic performance and confidence.
  • Continuously refined teaching methods based on ongoing professional development opportunities and emerging educational research trends.

International Account Advisor

Vodafone UK
06.2019 - 11.2019
  • Responded promptly to customer queries to increase overall satisfaction.
  • Followed up with customers after sales to gain feedback.
  • Highlighted new products and company promotions during sales pitches.
  • Used knowledge of company products and services to recommend solutions to customers.
  • Entered customer transaction information into company databases.
  • Stayed current on customer trends and requirements.

Education

BSc (Hons) - Information Technology Management For Business

University of Hertfordshire
New Administrative Capital
04.2001 -

IGCSE High School Certificate -

Manarat Al Farouk High School (IGCSE)
New Cairo
04.2001 -

Skills

Technical/Computer Skills:

  • Microsoft Office (Word, Excel, PowerPoint, Project)

  • Python (Intermediate)

  • HTML (Intermediate)

  • CSS (Intermediate)

  • UX/UI (Intermediate)

  • Writing subqueries in T-SQL

  • Canva

  • Figma

Soft Skills:

  • Management and Leadership

  • Communication

  • Commitment to work ethic

  • Effective time management

  • Attention to detail

  • Human Resource Management

  • Researching

  • Presentation

Language Skills:

  • Arabic (Native)

  • English (Fluent / C2)

  • French (Fair)

Accomplishments

  • Score of 90 in PTE Academic Exam.
  • Certificate of Achievement for Achieving the Highest GPA in the ITMB Programme for the Academic Year 2024-2025.

Timeline

Digital Banking Intern

QNB
08.2023 - 09.2023

English Co-Teacher

A-Level Academy
05.2022 - 09.2022

International Account Advisor

Vodafone UK
06.2019 - 11.2019

BSc (Hons) - Information Technology Management For Business

University of Hertfordshire
04.2001 -

IGCSE High School Certificate -

Manarat Al Farouk High School (IGCSE)
04.2001 -

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Nour ShahinITMB Graduate