Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Languages
Certification
References
Timeline
Generic

Noura Abd El Rahman Mohamed

Cairo

Summary

AML/KYC Compliance Officer with over 7 years of experience in the banking sector, My critical thinking skills and capacity to organize large volumes of data have been instrumental in ensuring regulatory compliance. I have extensive knowledge in internal controls, process evaluations, and procedural reviews. Proficient in FCCM and Oracle system, I strive for excellence in financial investigations and compliance troubleshooting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Anti-Money Laundering Officer

Banque Misr
Cairo
10.2022 - Current
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Ensure a bank complies with its outside regulatory requirements and internal policies.
  • Responsible for sensitive, ultra high-risk accounts and special-risk accounts.
  • Keeping track of regulatory developments and assessing the impact of such changes to the Bank.
  • Financial Crimes Investigations, compliance review, KYC policies, and procedures.

Deputy Compliance Rep.

Banque Misr
Cairo
01.2018 - 09.2022
  • Follow KYC (Know-Your-Customer) guidelines.
  • Assist in conducting audits to prevent frauds and financial mismanagement at the branch, oversee compliance with banking regulations, and implement prescribed techniques to manage operational risks.
  • Administer the core banking system, examine documents submitted by customers for various service requests, during account opening, for loan applications, etc.
  • To confirm compliance with standard banking practices and verify details of account holders as per KYC guidelines.
  • Follow up on compliance reports that contain any high-value transactions, especially cross-border transfers.

(SME) Customer Service Rep.

Banque Misr
02.2020 - 01.2022
  • Act as the operational coordinator of the Analyst team
  • Implement retail loans
  • Consult and negotiate with clients regarding financial transactions, payment terms, and credit limits
  • Analyze and assess the financial statements and credit history of existing and potential clients

Sales Rep.

Banque Misr
12.2018 - 12.2020
  • Promoting appropriate products for every customer in order to boost up revenue growth, customer acquisition levels and profitability
  • Achieving Products Monthly & annual targets
  • Creating new sales channels and generating new leads for self by networking with prospective customers
  • Follow up with potential clients to propose new offers, ask for pending documents, answer inquiries …etc
  • Work as a part of an agile sales team to meet and exceed targets set by the Division
  • Make sufficient yet excellent phone calls to prospects
  • Have extensive products knowledge and sales tactics

Customer Service Rep

Banque Misr
10.2017 - 12.2018
  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Providing complete and appropriate solutions for customers by providing product and service information
  • Helping customers Attracts potential customers by answering product and service questions and suggesting information about other products and services

Education

Bani suef University - Accounting department, English Section

Bani suef University
01.2016

Skills

  • Excellent communication skills
  • Data analysis and reporting
  • Research knowledge
  • Retail sales
  • Adaptability
  • Conflict resolution
  • Good facilitation skills
  • Team playing
  • Highly motivated, and committed
  • Stress management
  • Work under pressure
  • Time planning
  • Fast learner
  • Fluent speaker
  • Positive thinking
  • Good presentation skills
  • Proficient in Microsoft Office

Personal Information

Marital Status: Single

References

Available upon request

Hobbies and Interests

  • Curious reader
  • Writing articles for some online websites

Languages

Arabic
First Language
English
Proficient (C2)
C2

Certification

· CFA Level 1 Scholarship award from CFA society Egypt 2015.

Business Translator from McKinsey & Company

Data analyst certificate certified by CPE and NASBA.

· Basics of Bank Operation from The Arab Academy for Banking and Financial Training.

· Customer service certificate from LINKED IN.

· Project manager certificate from LINKED IN.

· Sales representative certificate from LINKED IN.

· Compliance course for bank staff by Banque Misr.

References

References available upon request.

Timeline

Anti-Money Laundering Officer

Banque Misr
10.2022 - Current

(SME) Customer Service Rep.

Banque Misr
02.2020 - 01.2022

Sales Rep.

Banque Misr
12.2018 - 12.2020

Deputy Compliance Rep.

Banque Misr
01.2018 - 09.2022

Customer Service Rep

Banque Misr
10.2017 - 12.2018

Bani suef University - Accounting department, English Section

Bani suef University

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Noura Abd El Rahman Mohamed