Accomplished Senior Talent Acquisition Specialist known for driving effective recruitment processes and optimizing employee referral programs. Expertise in analyzing recruitment metrics to enhance efficiency and elevate candidate experience.
Hi, I’m
Nourhaan Qandil
Senior Talent Acquisition Specialist
El Sheikh Zayed
Summary
Overview
2
Language
5
years of professional experience
Work History
Concentrix
Senior Talent Acquisition Specialist
10.2024 - 06.2026
Job overview
- Led full-cycle recruitment processes to attract top talent across diverse functions.
- Developed and implemented innovative sourcing strategies utilizing social media and job boards.
- Collaborated with hiring managers to define role requirements and align on candidate profiles.
- Conducted behavioral interviews to assess candidate fit and ensure a positive hiring experience.
- Streamlined onboarding process, improving new hire integration into company culture.
- Analyzed recruitment metrics to identify areas for process improvement and optimize efficiency.
Concentrix
Sales Agent
10.2023 - 10.2024
Job overview
- Built rapport with clients to enhance customer satisfaction and loyalty.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Managed inbound and outbound calls, ensuring prompt resolution of customer inquiries.
- Conducted product demonstrations to effectively showcase features and benefits.
- Collaborated with team members to develop strategies for meeting sales targets.
- Trained new sales agents on best practices and company policies for enhanced performance.
- Implemented feedback mechanisms to improve service delivery and client retention rates.
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
A Starting Place
Cold Calling
07.2021 - 09.2023
Job overview
- Developed and refined call scripts to improve engagement rates and customer interactions.
- Conducted extensive outreach to potential clients, enhancing lead generation efforts.
- Collaborated with sales team to identify target markets and optimize cold calling strategies.
- Maintained accurate records of calls and follow-ups in CRM systems for data integrity.
Education
Sadat Academy (SAMS)Cairo, Egypt
BBA from Management Sciences - Business Information System
04.2001
University Overview
Skills
Behavioral interviewing
Competency-based interviewing
Candidate assessment
Remote hiring
Talent mapping
Onboarding process management
Employee referral programs
Job posting optimization
Applicant tracking systems
Social media recruitment
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Senior Talent Acquisition Specialist
Concentrix
10.2024 - 06.2026
Sales Agent
Concentrix
10.2023 - 10.2024
Cold Calling
A Starting Place
07.2021 - 09.2023
Sadat Academy (SAMS)
BBA from Management Sciences - Business Information System
04.2001