Nourhan Abdel Moeen
Cluster Leader - Talabat Delivery Hero
Cairo
Summary
Strategic business leader with a track record of accelerating growth, securing high-value partnerships, and delivering results in fast-paced markets. Expert in leading cross-functional initiatives, launching new markets, and turning strategic vision into measurable success. Recognized for driving profitability, building strong stakeholder relationships, and inspiring teams to exceed business objectives.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Cluster Leader
Talabat - Delivery Hero
09.2020 - Current
- Provide strategic leadership across the cluster, driving revenue growth, market penetration, and operational excellence through data-driven decision making and cross-functional collaboration.
- Built and nurtured successful partnerships with key accounts, delivering significant sales and brand growth through tailored strategies and performance optimization.
- Directed cross-departmental efforts for high-priority projects, ensuring timely execution and overcoming operational challenges.
- Partner closely with senior leadership to implement regional strategies, aligning local execution with organizational goals to drive profitability and achieve business objectives.
- Champion process improvements and operational efficiencies to enhance partner experience, streamline workflows, and maximize team productivity.
- Act as a trusted advisor and escalation point for top vendors, ensuring strong relationships, swift issue resolution, and long-term business alignment.
- Identify and develop high-potential talent within the team, fostering a culture of accountability, collaboration, and continuous growth.
Key Account Manager
Talabat - Delivery Hero
09.2019 - 09.2020
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Account Manager
Otlob
05.2018 - 09.2019
- Managed a diverse portfolio of restaurant accounts, fostering strong relationships and ensuring partner satisfaction with Talabat's services.
- Provided strategic solutions to restaurant partners, enhancing their platform presence and driving growth through tailored recommendations.
- Analyzed performance metrics to identify opportunities for increased sales, operational efficiency, and improved customer retention.
- Facilitated smooth communication between restaurant partners and internal teams, resolving technical and operational issues promptly.
Sales Executive
Otlob
10.2017 - 05.2018
- Identified and engaged potential restaurant partners, effectively presenting the benefits of joining Otlob's platform and customizing offers.
- Negotiated partnership terms, ensuring mutually beneficial agreements that aligned with both parties' objectives.
- Onboarded new restaurants, guiding them through setup and maintaining strong partnerships by offering consistent support.
Marketing Account Manager
Concepts Consulting LLC
07.2016 - 04.2017
- Built and nurtured strong relationships with clients to ensure satisfaction and long-term retention.
- Managed budgets, timelines, and deliverables for multiple marketing projects, ensuring timely and high-quality execution.
- Monitored campaign performance, providing actionable insights and recommendations for optimization to achieve client goals.
Education
MBA - Sales & Marketing
IAE Poitiers
France, Poitiers 04.2001 -
BBA - Buisness & Adminstration
Alexandria University
Alexandria 04.2001 -
Skills
Strategic Leadership & Business Planning
Key Account Management & Growth Strategies
Cross-Functional Project Leadership
Stakeholder Engagement & Relationship Building
Revenue Growth & Profitability Optimization
Market Expansion & Go-to-Market Execution
Negotiation & Partnership Development
Operational Excellence & Process Improvement
Team Development & Performance Coaching
Data-Driven Decision Making & KPI Management
Conflict Resolution & Problem Solving
Change Management & Adaptability
Timeline
Cluster Leader
Talabat - Delivery Hero
09.2020 - Current
Key Account Manager
Talabat - Delivery Hero
09.2019 - 09.2020
Account Manager
Otlob
05.2018 - 09.2019
Sales Executive
Otlob
10.2017 - 05.2018
Marketing Account Manager
Concepts Consulting LLC
07.2016 - 04.2017
MBA - Sales & Marketing
IAE Poitiers
04.2001 -
BBA - Buisness & Adminstration
Alexandria University
04.2001 -