Nourhan Alaa

Product sales :

• Promote and sell our physical and digital products (new, second-hand, rental, eco-design, etc.) / services solutions, adapted to suit my user and across all channels (store, digital, social networks, out store).
• Build and lead my omnichannel commercial policy for my zone linked to my area.
• Review previous sales to order my stock for next year
• Check my stock availability
• Ensure the satisfaction of our customers and build their loyalty through close contact, across all channels.
• Ensure the satisfaction of our customers and build their loyalty through close contact, across all channel

Layout leader:

• Organized store layouts and conducted monthly audits to verify proper implementation in line with company standards.
• Monitor and evaluate each department’s compliance with layout guidelines, and prepare detailed monthly reports highlighting performance, insights, and improvement opportunities.
• Deliver layout training sessions for new team members, ensuring clear understanding and consistent application of layout concepts across the team

Coordinated daily shift operations to ensure efficient workflow and team productivity.

• Managed daily operations by organizing schedulesassigning tasks, and monitoring performance to ensure timely completion.
• Oversaw petty cash, tracked daily expenses, and handled weekly bank deposits with proper documentation.
• Resolved issues and managed conflicts to maintain operational efficiency.

• Managed daily operations, task allocation, and performance tracking to ensure efficiency.
• Oversaw petty cash, expenses, and weekly bank deposits with proper documentation.
• Conducted monthly inventory checks and resolved operational issues to maintain smooth workflow.
• Took responsibility for resolving issues, managing conflicts, and adjusting plans to maintain smooth operations.

• Handled cashier responsibilities including processing transactions, managing cash accurately, and providing excellent customer service.
• Supported product presentation by organizing, restocking, and maintaining store displays.
• Ensured proper folding and arrangement of items to uphold visual merchandising standards and enhance the overall customer experience.

• Managed cashier duties by accurately processing transactions, handling cash, and delivering strong customer service.
• Assisted in product presentation through organizing, restocking, and maintaining displays.
• Ensured items were neatly folded and arranged to meet visual merchandising standards and improve the overall shopping experience.

• Assisted in maintaining store appearance by organizing and restocking merchandise and keeping displays well-presented.
• Ensured products were neatly folded and arranged to improve visual merchandising and enhance the customer experience.