Nourhan Elkholy

• Partner with designated Business Heads as a strategic HR advisor and account manager, delivering comprehensive HR services including organization design, job evaluation, performance management, and workforce planning.
• Lead a high performing recruitment team responsible for end-to-end hiring across multiple critical functions including Technology, Security & Resilience, Data Analytics, CIB Digital Bank, Finance, Operations, Risk, and Strategy, covering roles from fresh graduates to senior management.
• Achieved 97% vacancy coverage across the portfolio with an average time-to-fill of 22 days, recognized internally as a top performance benchmark across recruitment teams.
• Participated in the bank-wide job evaluation and grading structure project, supporting the standardization of role evaluation and organizational leveling across CIB.
• Nominated as a high potential top talent as part of CIB talent program. Acknowledging strong contributions and leadership potential within the organization.

Leadership & Strategic Projects:

• Lead global market mapping initiatives for niche and C-suite level talent, building pipelines of high-caliber candidates to support strategic leadership hiring.
• Spearhead several employer-branding initiatives, including Job Shadowing programs, technology partnerships, and Women in Technology campaigns, significantly strengthening the talent pipeline for technology roles.
• Project lead for the implementation of Robotic Process Automation (RPA) for applicants screening, fully automating candidate pre-screening across the Talent Acquisition function and significantly improving recruitment efficiency.
• Project lead for the automation of candidate status reporting, improving reporting across the talent acquisition function.

• Serve as a strategic partner to the Information Technology and Security & Resilience departments, delivering guidance and collaborate on a range of HR services and initiatives, including organization design, job evaluation, performance management, employee engagement, and talent acquisition.
• Analyze and assess results of Employee Effectiveness Surveys to develop actionable plans and strategies.
• Contribute to the job evaluation process by participating in the job evaluation committee.
• Review and evaluate annual new headcount requests, incorporating budgeting considerations.
• Lead a diverse portfolio of technical hiring, including the recruitment of technology professionals, expats and management positions.
• Act as the main point of contact for recruitment agencies and headhunters, ensuring effective collaboration and collaborate in meeting technical hiring needs within CIB.
• Facilitate support to a bank-wide job evaluation project by working closely with a consulting firm, assessing all jobs based on required skills, problem-solving abilities, and levels of responsibility.
• Identified as a potential future leader through enrollment in the CIB succession program, in recognition of sustained high performance and promising skill set to excel as a future leader.

• Managed organization design activities, including departments' structuring, and job descriptions.
• Supported in adhering to the performance management process and its relevant analysis.
• Supported in the implementation of the talent management framework.
• Performed external hiring activities for technical and experienced jobs.
• Conducted exit interviews and ensure thorough analysis and recommendations are provided.
• Recognized for the 'Star Award' for over-achieving the required recruitment coverage ratio targets while adhering to the required turnaround time.
• Worked on designing and implementing 4 major organization restructures across various departments, worked as part of the Career Maps revamping taskforce to enhance the CIB's Career Maps program.

• Handled for the end-to-end management of the internal hiring process.
• Executed the promotion process, ensuring the relevant assessments were conducted for potential employees.
• Facilitated the allocation of employees returning from unpaid leaves.
• Handled 'She's Back' event to onboard unpaid employees back into the work environment.
• Worked on developing the framework of the Leadership Development and Succession Planning programs.
• Handled the internal transfers process end-to-end automation process from developing the Business Requirements Document (BRD) till the implementation of the project.

• Responsible for an online training project during the outbreak of Covid-19 delivering courses.
• Led a team of 4 moderators to run 12 courses weekly, providing valuable training to approximately 3,500 students.
• Obtained recognition from various universities for offering students high-quality, impactful training programs.

• Responsible for performance management and end-to-end recruitment processes.
• Conducted new employee orientation & on-boarding sessions.
• Managed employer branding & assisted in managing employees' engagement.
• Responsible for all administrative tasks of the Human Resources department, budget monitoring and payroll cycle.
• Acted as a Change Champion in AmCham's change management taskforce, developing an action plan to enhance employee retention and drive cultural transformation.

• Met daily and weekly targets of accepted qualified candidates based on the business needs of clients.
• Built database of qualified candidates for various positions, to fulfill hiring requirements.
• Recognized as 'Top Recruiter' for 3 consecutive months for exceeding hiring targets.