Summary
Overview
Work History
Education
Skills
Personal Information
Training
Overall Responsibilities And Achievements
reading
Timeline
Generic
Nourhan Ibrahem Elsaeid ALi Albeltagy

Nourhan Ibrahem Elsaeid ALi Albeltagy

Executive Sales Admin Egypt &north Africa At Euronet Worldwide
Egypt

Summary

Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

  • currently Adress on elsheikhzaid city

Overview

13
13
years of professional experience
2012
2012
years of post-secondary education
2
2
Languages

Work History

Executive Administrative Sales Assistant

Euronet
02.2024 - Current
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • creating all concurs on concur system
  • initiate all po's on proxy's system for submission
  • collecting data from sales to present in their targets
  • finalizing and reviewing contracts for signature
  • filing all contracts soft on portal system,hard copies

Admin assistant front desk

Pfizer pharmaceutical company
01.2021 - Current
  • Coordinating, receiving all couriers and license to facilitate with teams
  • Reservations and handling meetings
  • Requesting all po's from vendors
  • Covering promotion and non promotion materials and delivering them back to the meaning ones
  • Mails following up

Sales Officer Agent

Fly Dubai airline
01.2020 - 01.2021
  • Operation officer (issuing visas, insurance card for traveling, reserve all sectors refund reissue on system, hotels)

Call Center in Egypt Air as Operation Team and Call Center

Egypt Air
01.2019 - 01.2020
  • Customer support from airport (boarding tickets, opening tickets, reissue, re sector)

Human Resources & CEO assistant

United Kuwait land logistics
01.2018 - 04.2019
  • Company Overview: (The US Army Bases Facilities)
  • Responsible for the Payroll sheets
  • Covering all coordinating role for HR department
  • Giving all support service for the American force team
  • In kuwait for logistic service
  • (The US Army Bases Facilities)

Pricing operation

Musaad Al Saleh
03.2015 - 01.2018
  • Company Overview: (Travel Agency – flights & hotels-Issuing visas)
  • (Travel Agency – flights & hotels-Issuing visas)

Ticketing Officer

Abu Samra Travel Agency
09.2013 - 04.2015
  • Company Overview: (Travel Agency – flights & hotels)
  • (Travel Agency – flights & hotels)

English Instructor

Mansoura University
01.2012 - 08.2013

Education

License of Law and Political Science - ENGLISH SECTION

Mansoura University

Skills

Customer relations

Personal Information

  • Date of Birth: 10/01/90
  • Gender: Female
  • Nationality: Egyptian

Training

  • Galileo System Reservation
  • Trained at AMADEUS System
  • Certified in SABRE System
  • Consultant of Egypt International Chamber of Conciliation and Arbitration
  • English Courses from American University in Cairo
  • WORD2010

Overall Responsibilities And Achievements

  • Managing and processing bi-weekly payroll for 200 salaried/hourly employees
  • Coach Manager on the process of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and rewarding performance to improve productivity
  • Handling employees terminations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely with legal counsel, supervisors and management

reading

social books , Psycho books , 

Man and his symbols (Karl young)

Thinking fast and slow (daniel canyman)

The Body keeps the score ( Biesl van der)

Emotional Intelligence (Daniel golman )

Atomic habits (james klaier )


Timeline

Executive Administrative Sales Assistant

Euronet
02.2024 - Current

Admin assistant front desk

Pfizer pharmaceutical company
01.2021 - Current

Sales Officer Agent

Fly Dubai airline
01.2020 - 01.2021

Call Center in Egypt Air as Operation Team and Call Center

Egypt Air
01.2019 - 01.2020

Human Resources & CEO assistant

United Kuwait land logistics
01.2018 - 04.2019

Pricing operation

Musaad Al Saleh
03.2015 - 01.2018

Ticketing Officer

Abu Samra Travel Agency
09.2013 - 04.2015

English Instructor

Mansoura University
01.2012 - 08.2013

License of Law and Political Science - ENGLISH SECTION

Mansoura University
Nourhan Ibrahem Elsaeid ALi AlbeltagyExecutive Sales Admin Egypt &north Africa At Euronet Worldwide