Nourhan Osama
Hawalli
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
3
3
years of professional experience
Work History
Coordinator
Royal Hayat Hospital
02.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
Assistant Teacher
Future University In Egypt
09.2021 - 06.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Education
Faculty of Economics & Political Science - Political Science
Future University in Egypt
Egypt06.2021
Course - Qualitative Research
University of California
California01.2020
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Fluent in reading, writing and speaking Arabic and English
- Ability to constantly keep a friendly and positive attitude
- Staff Management
- Strategic Planning
Art, travelling and reading.
I Like to draw and read while travelling.
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Coordinator
Royal Hayat Hospital
02.2023 - Current
Assistant Teacher
Future University In Egypt
09.2021 - 06.2022
Faculty of Economics & Political Science - Political Science
Future University in Egypt
Course - Qualitative Research
University of California
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