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NOURHAN SAYED YEHIA
Giza,GZ
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Mortgage Specialist
Banque Du Caire
Giza
02.2023 - Current
- Created profitable and efficient solutions.
- Remained updated with latest information related to mortgage products and services being offered.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Reviewed loan files and updated to match current standards.
Education
76% - Financial Accounting
10.2018 - 06.2022
Skills
Credit verification
Loan processing
Mortgage loan order acquisition
Client needs analysis
Loan terms interpretation
Mortgage solutions proposals
Additional Information
Personal information:
• date of birth: 2/7/2000
• gender: female
• Marital status: single
Software
Excel
Word
Breezy
Certification
CIB Financial Inclusion Summer Training
Timeline
Mortgage Specialist - Banque Du Caire
02.2023 - Current
CIB Financial Inclusion Summer Training
07-2022
COMET's certificates at stock market council and entrepreneurship
12-2021
IL Banko academy
11-2021
Bank Misr summer-training
05-2020
Faculty of Commerce English Section - 76%, Financial Accounting
10.2018 - 06.2022