Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ola Ayman

Ola Ayman

Cairo

Summary

A challenging position in a well-established fast growing organization where I can contribute my skills and previous work experience, broaden my knowledge as well as participate in a positive team environment for the mutual growth and development of both the organization and myself

Overview

6
6
years of professional experience
7
7
Certifications
3
3
Languages

Work History

TRAFFIC SENIOR OFFICER

TIGER AVIATION SERVICE
11.2021 - Current
  • Utilized reservation systems effectively (Crane, Iport, Amadeus), updating passenger information accurately and securely.
  • Facilitated smooth boarding processes by guiding passengers towards designated gates efficiently.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Coordinated with crew to ensure smooth handling of luggage and cargo, minimizing lost or delayed items.


Presenter and Producer "Ayamuna" Program

Facebook/ Online Radio ( Radio Start)
03.2020 - 01.2021
  • Composed and produced original creative material and content for an online series in Arabic.
  • Adapted content for diverse audiences, tailoring scripts to different age groups or cultural backgrounds
  • Delivered informative and engaging presentations on various topics through our online episode that led to audience and reach growth.

German Legal Translation Course Participant

Ain Shams University
03.2020 - 03.2020
  • Collaborated with legal professionals to ensure the accuracy of translated documents and compliance with industry standards.
  • Delivered high-quality translations in a timely manner, meeting tight deadlines for multiple clients simultaneously.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.

Inbound Marketing & Sales Trainee

Memphis Tours
07.2018 - 08.2018
  • Worked closely with marketing department to create targeted campaigns aimed at attracting more inbound leads through various channels such as email, social media, and content marketing.
  • Supported the development of marketing initiatives aimed at increasing inbound lead generation for the business.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.

Education

Bachelor of Arts - German Studies

Faculty of Alsun/ ِAin Shams University
Cairo, Egypt
05.2001 -

Scholarship - German Language And Literature

DAAD Scholarship Award
Mannheim University
05.2001 -

Skills

undefined

Certification

Passenger and Baggage handling Certificate, 05/2022 - 05/2022, Egypt Air Academy

Timeline

TRAFFIC SENIOR OFFICER

TIGER AVIATION SERVICE
11.2021 - Current

Presenter and Producer "Ayamuna" Program

Facebook/ Online Radio ( Radio Start)
03.2020 - 01.2021

German Legal Translation Course Participant

Ain Shams University
03.2020 - 03.2020

Inbound Marketing & Sales Trainee

Memphis Tours
07.2018 - 08.2018

Bachelor of Arts - German Studies

Faculty of Alsun/ ِAin Shams University
05.2001 -

Scholarship - German Language And Literature

DAAD Scholarship Award
05.2001 -

Similar Profiles

CREATE PROFILE
Ola Ayman