Omar Abdelwareth
Strategic Partnerships & Business Development Sr. Manager At Blnk
Cairo
Summary
Results-driven Senior Manager accomplished in high-level decision-making, strategic planning and operations leadership .with a proven track record of driving success in the banking and Fintech industry. Demonstrated expertise in negotiation, risk management, customer service, technical support, and strategic planning. Adept at leveraging these skills to achieve outstanding results, exceeding sales targets, and enhancing overall profitability. Committed to continuous professional growth, hold a Bachelor's degree in Accounting and Finance, and currently pursuing an MBA to further enhance business acumen and leadership abilities.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Strategic Partnerships & Business Development Sr. Manager
blnk
1 2024 - Current
- Leading strategic partnerships and business development initiatives to drive revenue growth and market expansion
- Identifying and evaluating new business opportunities and partnerships
- Managing relationships with key partners and stakeholders
- Analyzing market trends and competitor activities to inform business strategies.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business
- Implemented and developed operational standards, policies and procedures
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease
- Consolidated vendors and renegotiated contracts to optimize costs
Sales Manager
blnk
10.2021 - 01.2024
- Leading a team of sales account managers in Merchant Acquisition and Relationship Department
- Developing and implementing sales plans to meet or exceed revenue targets
- Analyzing sales statistics to identify areas for improvement and make data-driven decisions
- Projecting sales and determining the profitability of products and services
- Determining discount rates or special pricing plans to win new business and retain existing merchants
- Planning and coordinating training programs for sales staff to ensure they are equipped with the necessary knowledge and skills
- Communicating deadlines and sales goals to team members
- Assessing employee performance and developing improvement plans to ensure team members meet and exceed sales targets
- Recruiting, training, and coaching the sales team to build a high-performing team.
Corporate Sales supervisor
Premium Card
06.2021 - 10.2021
- Supervising a team of corporate sales representatives to achieve revenue targets
- Developing and implementing sales plans and strategies for the corporate sales team
- Analyzing sales performance data and identifying growth opportunities
- Building and maintaining relationships with key corporate clients
- Creating sales reports and presenting them to management
- Training and coaching sales representatives to ensure they meet or exceed sales targets
- Collaborating with other departments, such as marketing and product development, to ensure the sales team has the necessary resources to be successful.
Financial guidance officer
HSBC
01.2020 - 01.2021
- Provided tailored and suitable financial treatments to customers adversely affected by the COVID-19 pandemic, aiding them in managing their finances and expenses efficiently
- Assisted customers in devising viable strategies to settle their liabilities and navigate through financial challenges
- Implemented measures to track and update accurate contact details for out-of-country customers, ensuring the bank's records remained up-to-date and comprehensive
- Offered guidance and support to customers, enabling them to make informed and sound financial decisions during a period of economic uncertainty.
Premium Banker
HSBC
04.2019 - 01.2020
- Achieve monthly target of 14 card 14 salary account and 1 million personal finance
- Ensure understanding of the customer's needs and problems and in a co-operative manner attempts to provide the products that match the customer's needs
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting financial facilities
- Attract new Retail clients in line with Bank's strategy and manage customers' interactions and meetings
- Handle customer complaints and take appropriate action to resolve them
- Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
Senior Personal Banker
First Abu Dhabi Bank (FAB)
10.2018 - 03.2019
- Meet with applicants to obtain information for loan applications and to answer questions about the process
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Review and update credit and loan files
- Review loan agreements to ensure that they are complete and accurate according to policy
- Handle customer complaints and take appropriate action to resolve them
- Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
Business acquiring Team leader ( POS)
National Bank of Egypt (NBE)
10.2016 - 10.2018
- Proficiently led a team to achieve an annual target of onboarding 360 new-to-bank merchants, resulting in 180 million in new business volume
- Nurtured and expanded relationships within an existing portfolio of 600 million, consistently driving a 40% annual increase through strategic follow-ups and tailored solutions
- Demonstrated strong team leadership by effectively communicating deadlines, sales objectives, and goals, ensuring team alignment with overarching targets
- Conducted regular team meetings, and kept the team updated on industry trends
- Collaborated closely with management in formulating and refining sales strategies, contributing valuable insights from team dynamics and market interactions.
Business acquiring Relationship Manager
National Bank of Egypt (NBE)
10.2012 - 10.2016
- 3 years department top achiever 2013 - 2014 - 2015
- Providing full corporate deals (Pos-Payroll-Credit Cards -loans -E commerce)
- Booked 10-15 prospect meetings per week through cold calling.
Corporate Customer service advisor
du
01.2011 - 11.2012
- Delivered exceptional customer service to corporate clients via inbound and outbound calls, addressing their financial inquiries and concerns with professionalism and efficiency
- Acted as a pivotal point of contact within the call center environment, handling corporate clients' queries, resolving issues, and ensuring a positive customer experience
- Maintained and nurtured relationships with corporate customers through effective communication and tailored assistance, meeting their specific financial service needs over the phone.
Customer Service Specialist
Orange
08.2010 - 01.2011
- Provided exemplary customer service to corporate clients through phone-based interactions, addressing inquiries, and resolving issues with professionalism and efficiency.
Education
Bachelor's degree - Accounting and Finance
Cairo University
Cairo, C 01.2006 - 04.2010
Master of Business Administration - MBA - Banking And Finance
ESLSCA University
Cairo 11.2022 - Current
Skills
- Projection
- Project Planning
- Professional Services Industries
- Point of Sale (POS) Systems
- Business Planning
- Marketing
- Customer Service
- Technical Support
- Direct Sales
- Microsoft Office
- Strategic Planning
- Partnership Development
- Market Analysis
- Data Analytics
- Product Development
- Sales Strategy
- Regulatory Compliance
- Operations Planning
- Performance Management
- Organizational improvement
- Corporate Communications
- Conflict Resolution
- Cross-functional Team Coordination
Languages
Arabic, English
Native language
Timeline
Master of Business Administration - MBA - Banking And Finance
ESLSCA University
11.2022 - Current
Sales Manager
blnk
10.2021 - 01.2024
Corporate Sales supervisor
Premium Card
06.2021 - 10.2021
Financial guidance officer
HSBC
01.2020 - 01.2021
Premium Banker
HSBC
04.2019 - 01.2020
Senior Personal Banker
First Abu Dhabi Bank (FAB)
10.2018 - 03.2019
Business acquiring Team leader ( POS)
National Bank of Egypt (NBE)
10.2016 - 10.2018
Business acquiring Relationship Manager
National Bank of Egypt (NBE)
10.2012 - 10.2016
Corporate Customer service advisor
du
01.2011 - 11.2012
Customer Service Specialist
Orange
08.2010 - 01.2011
Bachelor's degree - Accounting and Finance
Cairo University
01.2006 - 04.2010
Strategic Partnerships & Business Development Sr. Manager
blnk
1 2024 - Current
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