Omar Ali
Fresh Graduate Accountant
Faisal,GZ
Summary
Recent graduate with a Bachelor’s degree in Commerce (English Section), Accounting Department, equipped with strong analytical and financial skills. Passionate about pursuing a career in banking or financial services, with a solid foundation in accounting principles, financial reporting, and data analysis. Adept at working in fast-paced environments, with excellent attention to detail and a commitment to accuracy. Eager to leverage academic knowledge and internship experience to contribute effectively to a dynamic banking institution. Strong communication skills in English and a proactive mindset to learn and grow within the financial sector. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Customer Service Representative
Teleperformance
04.2025 - 06.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor's Degree in Commerce (English Section) - Accounting
Faculty of Commerce
Menoufia University07-2023
Skills
Accounting & Finance: Financial Reporting Bookkeeping Financial Statement Analysis Basic Taxation (VAT, Income Tax) Cost Accounting
Technical Skills: Advanced Excel (PivotTables, VLOOKUP) QuickBooks PowerPoint
Banking Knowledge: Banking Operations KYC/AML Awareness Credit Analysis Basics
Accounting & Finance: Financial Reporting Bookkeeping Financial Statement Analysis Basic Taxation (VAT, Income Tax) Cost Accounting
Certification
• McKinsey Forward Program.
• Upper Intermediate Plus certificate in English from the British Council Egypt.
• Microsoft Office specialist certificate from Microsoft.
• Advanced in Excel from Microsoft.
• Customer Service training from LinkedIn.
• CIB summer Training.
• Innovegypt program for a potential startup.
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Customer Service Representative
Teleperformance
04.2025 - 06.2025
Bachelor's Degree in Commerce (English Section) - Accounting
Faculty of Commerce
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