Omar ALSAGHIER
Operation Specialist
Cairo,Fifth Settelment
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
3
3
years of professional experience
Work History
Admin Specialist
Haier Electric Egypt
8 2024 - Current
- Developing cleaning schedules and assigning tasks to staff
- Coordinating with other departments (e.g., front desk, maintenance) to ensure smooth operations
- Scheduling training sessions for housekeeping staff
- Maintaining inventory of cleaning supplies and equipment
- Ordering and restocking Supplies as needed
- Maintaining records of cleaning schedules and tasks completed
- Preparing reports on housekeeping activities and staff performance.
Admin Specialist
LG Electronics Egypt
08.2022 - 08.2024
- Manage benefits for employees including Meals & Medical Insurance and Manage all office supplies
- Manage and maintain executives' schedules
- Coordinating office activities and operations to secure efficiency and compliance to company policies - Create and present reports for GA manager
- Plan and oversee disaster and emergency procedures
- Assist other departments with administrative support
- Assist in budget management and tracked expenses
- Conducted data entry and managed databases to ensure accuracy
- Assisting in Project management tasks
- Providing administrative support to senior management
- Maintained detailed records of maintenance work, including requests, repairs, and inspections
- Prepared reports for management on maintenance activities and budget usage.
Customer Service
Teleperformance
09.2021 - 07.2022
- Implemented process improvements based on performance metrics analysis, leading to increased productivity within the department.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Streamlined call handling processes for improved efficiency and reduced wait times.
- Described product and service details to customers to provide information on benefits and advantages.
Education
Good -
Faculty of Commerce English Section, Suez Canal University - Ismailia
Skills
Fast learner
Communication Skills
Microsoft Office (Excel-Word-PPT)
Expert Problem Solving
Quality Assurance
Customer Relations
Personal Information
- Date of Birth: 08/13/99
- Nationality: Egyptian
Languages
Arabic
English
Timeline
Admin Specialist
LG Electronics Egypt
08.2022 - 08.2024
Customer Service
Teleperformance
09.2021 - 07.2022
Admin Specialist
Haier Electric Egypt
8 2024 - Current
Good -
Faculty of Commerce English Section, Suez Canal University - Ismailia
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