Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Omar Hajjaj

Service Execution Team Lead
Cairo

Summary

Talented Team Leader experienced and dedicated to enhancing team satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking collaborator bringing necessary experience and knowledge to tackle any operational demand. Forward-thinking Operations Specialist bringing 20 years of expertise in engineering for multiple sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in MS Office Suite including MS Project and Siemens TIA Portal. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to initiative-taking reorganization for optimized safety and efficiency.

Overview

18
18
years of professional experience
2
2
Languages
8
8
years of post-secondary education

Work History

Service Execution Team Lead

GEA GRADE Refrigeration
Cairo,
01.2023 - Current
  • Led and coached high-performing teams: Managed 15+ team people, developing their skills through training and mentoring, and fostering positive work environment. Demonstrably improved team performance through effective coaching and feedback.
  • Delivered projects on time and within budget: Strong record of creating and managing project plans, ensuring adherence to deadlines and budgets. Experience includes spearheading multiple complex projects while maintaining quality standards.
  • Optimized processes and increased efficiency: History of identifying areas for improvement in operations and implementing solutions to streamline workflows. Efforts have demonstrably led to increased efficiency and cost savings.
  • Built strong relationships with stakeholders: Possessed excellent communication and people skills, allowing to collaborate effectively with team members, vendors, and other departments to achieve shared goals.
  • Championed continuous improvement: Data-driven leader who actively seeks out ways to improve processes and performance. Leveraged data analysis and critical thinking skills to identify and implement solutions that enhance customer satisfaction and overall business objectives.

Sr. Instrumentation Engineer

GEA GRADE Refrigeration
Cairo
06.2015 - 12.2022
  • Technical Expertise and Project Management: Possess in-depth knowledge of instrumentation and control systems. Have demonstrably improved plants performance and ensured regulatory compliance through designing advanced instrumentation systems, conducting root cause analyses, and implementing preventive maintenance programs. Spearheaded standardization of project management practices, ensuring efficient project delivery within budget and timeline constraints.
  • Effective Communication and Collaboration: Excel at communicating complex technical information to both technical and non-technical audiences. Have proven record of building strong relationships with clients, contractors, and cross-functional teams to achieve project goals. This is evident through success in roles such as serving as primary point of contact for clients and collaborating with multidisciplinary teams to integrate instrumentation solutions.
  • Problem-Solving and Continuous Improvement: Initiative-taking and purposeful engineer with strong focus on optimizing performance. Skills in troubleshooting, data analysis, and creative problem-solving have demonstrably led to increased efficiency and cost savings. This is evident through initiatives such as streamlining system maintenance with detailed documentation, minimizing operational costs by monitoring energy usage, and upgrading instruments for improved production capacity

Instrumentation Engineer

GEA GRADE Refrigeration
Sharjah
10.2012 - 06.2015
  • Strong expertise in automation technologies and control systems. Proven record included developing custom solutions, improving production efficiency, and managing projects to successful completion, all within budget.
  • Team-Player who thrived in collaboration. Actively seek opportunities to streamline workflows by working with cross-functional teams. Enthusiastic about knowledge sharing and fostering culture of continuous learning.
  • Initiative-taking and purposeful analytical person with knack for innovation. Analytical skills and troubleshooting abilities help resolve complex automation issues. Always looked for ways to improve and developed custom scripts and algorithms to enhance automation efficiency.

Automation Engineer

Premiers For Equipment
Abu Dhabi
10.2011 - 10 2012
  • Strong expertise in automation technologies and control systems. Proven record included developing custom solutions, improving production efficiency, and managing projects to successful completion, all within budget.
  • Team-Player who thrived in collaboration. Actively seek opportunities to streamline workflows by working with cross-functional teams. Enthusiastic about knowledge sharing and fostering culture of continuous learning.
  • Initiative-taking and purposeful analytical person with knack for innovation. Analytical skills and troubleshooting abilities help resolve complex automation issues. Always looked for ways to improve and developed custom scripts and algorithms to enhance automation efficiency.

Service Manager

WOODXB
Dubai
10.2009 - 10.2011
  • Customer-Centric Leadership: This experience demonstrates proven record of exceeding customer expectations. Achieved this through innovative solutions, streamlined service processes, and commitment to continuous improvement. Ability to build strong client relationships, resolve complex issues, and drive customer satisfaction is evident. Furthermore, leadership skills displayed through ability to motivate and develop high-performing service team.
  • Operational Excellence: Data-driven and purposeful leader with strong focus on efficiency and cost-effectiveness highlighted here. Service operations have demonstrably improved through initiatives like implementing inventory management systems, optimizing technician deployment, and championing energy efficiency programs. Expertise extends to managing budgets and resources effectively to maximize profitability.
  • Team Development and Collaboration: This experience highlights enthusiastic leader who fosters positive and collaborative work environment. Skills in identifying talent, developing staff through training and mentoring programs, and promoting culture of continuous learning are evident. Effective collaboration across departments to ensure streamlined workflows and address complex customer needs is also strength.

Master's Researcher & Teaching Assistant

IIUM
Kuala Lumpur
01.2006 - 10.2009
  • Supported undergraduate courses, fostering student understanding of complex engineering principles. Conducted research alongside faculty, applying analytical and critical thinking skills to contribute to advancements in mechatronics. This experience instilled strong leadership, communication, and teamwork abilities – transferable skills valuable for managing engineering teams.

Education

Ph.D. - Business Administration, Banking Financial

Arab Academy Management Banking Financial Sciences
Cairo, Egypt
01.2023 - Current

MBA - Business Administration, Management Banking Financial Sciences

Arab Academy Management Banking Financial Sciences
Cairo, Egypt
01.2020 - 12.2022

Bachelor of Science - Electrical And Electronics Engineering

University of Sharjah
Sharjah, UAE
09.2001 - 05.2005

Skills

Business Developmentundefined

Timeline

Service Execution Team Lead

GEA GRADE Refrigeration
01.2023 - Current

Ph.D. - Business Administration, Banking Financial

Arab Academy Management Banking Financial Sciences
01.2023 - Current

MBA - Business Administration, Management Banking Financial Sciences

Arab Academy Management Banking Financial Sciences
01.2020 - 12.2022

Sr. Instrumentation Engineer

GEA GRADE Refrigeration
06.2015 - 12.2022

Instrumentation Engineer

GEA GRADE Refrigeration
10.2012 - 06.2015

Automation Engineer

Premiers For Equipment
10.2011 - 10 2012

Service Manager

WOODXB
10.2009 - 10.2011

Master's Researcher & Teaching Assistant

IIUM
01.2006 - 10.2009

Bachelor of Science - Electrical And Electronics Engineering

University of Sharjah
09.2001 - 05.2005

Accomplishments

  • GEA GRADE Refrigeration, Cairo, Egypt
  • Led and coached high-performing teams: Managed 15+ team people, developing their skills through training and mentoring, and fostering positive work environment
  • Demonstrably improved team performance through effective coaching and feedback
  • Delivered projects on time and within budget: Strong record of creating and managing project plans, ensuring adherence to deadlines and budgets
  • Experience includes spearheading multiple complex projects while maintaining quality standards
  • Optimized processes and increased efficiency: History of identifying areas for improvement in operations and implementing solutions to streamline workflows
  • Efforts have demonstrably led to increased efficiency and cost savings
  • Built strong relationships with stakeholders: Possessed excellent communication and people skills, allowing to collaborate effectively with team members, vendors, and other departments to achieve shared goals
  • Championed continuous improvement: Data-driven leader who actively seeks out ways to improve processes and performance
  • Leveraged data analysis and critical thinking skills to identify and implement solutions that enhance customer satisfaction and overall business objectives.10 - 2022-12
  • Sr
  • Instrumentation Engineer
  • GEA GRADE Refrigeration, Cairo, Egypt
  • Technical Expertise and Project Management: Possess in-depth knowledge of instrumentation and control systems
  • Have demonstrably improved plants performance and ensured regulatory compliance through designing advanced instrumentation systems, conducting root cause analyses, and implementing preventive maintenance programs
  • Spearheaded the standardization of project management practices, ensuring efficient project delivery within budget and timeline constraints
  • Effective Communication and Collaboration: Excel at communicating complex technical information to both technical and non-technical audiences
  • Have proven record of building strong relationships with clients, contractors, and cross-functional teams to achieve project goals
  • This is evident through success in roles such as serving as the primary point of contact for clients and collaborating with multidisciplinary teams to integrate instrumentation solutions
  • Problem-Solving and Continuous Improvement: Initiative-taking and purposeful engineer with a strong focus on optimizing performance
  • Skills in troubleshooting, data analysis, and creative problem-solving have demonstrably led to increased efficiency and cost savings
  • This is evident through initiatives such as streamlining system maintenance with detailed documentation, minimizing operational costs by monitoring energy usage, and upgrading instruments for improved production capacity.10 - 2012-10
  • Automation Engineer
  • Premiers For Equipment, Abu Dhabi, UAE
  • Strong expertise in automation technologies and control systems
  • Proven record included developing custom solutions, improving production efficiency, and managing projects to successful completion, all within budget
  • Collaborator who thrived in collaboration
  • Actively seek opportunities to streamline workflows by working with cross-functional teams
  • Enthusiastic about knowledge sharing and fostering a culture of continuous learning
  • Initiative-taking and purposeful analytical person with a knack for innovation
  • Analytical skills and troubleshooting abilities help me resolve complex automation issues
  • Always looked for ways to improve and developed custom scripts and algorithms to enhance automation efficiency.10 - 2011-10
  • Service Manager
  • WOODXB, Dubai, UAE
  • Customer-Centric Leadership: This experience demonstrates a proven record of exceeding customer expectations
  • Achieved this through innovative solutions, streamlined service processes, and a commitment to continuous improvement
  • The ability to build strong client relationships, resolve complex issues, and drive customer satisfaction is evident
  • Furthermore, leadership skills displayed through the ability to motivate and develop a high-performing service team
  • Operational Excellence: A data-driven and purposeful leader with a strong focus on efficiency and cost-effectiveness highlighted here
  • Service operations have demonstrably improved through initiatives like implementing inventory management systems, optimizing technician deployment, and championing energy efficiency programs
  • Expertise extends to managing budgets and resources effectively to maximize profitability
  • Team Development and Collaboration: This experience highlights enthusiastic leader who fosters a positive and collaborative work environment
  • Skills in identifying talent, developing staff through training and mentoring programs, and promoting a culture of continuous learning are evident
  • Effective collaboration across departments to ensure streamlined workflows and address complex customer needs is also a strength.01 - 2009-10
  • Master's Researcher & Teaching Assistant
  • IIUM, Kuala Lumpur, Malaysia
  • Supported undergraduate courses, fostering student understanding of complex engineering principles
  • Conducted research alongside faculty, applying analytical and critical thinking skills to contribute to advancements in mechatronics
  • This experience instilled strong leadership, communication, and teamwork abilities – transferable skills valuable for managing engineering teams.
Omar HajjajService Execution Team Lead