Football
Omar Khaled Sayed
Administrative Officer
Embaba Giza ,GZ
Overview
3
3
years of professional experience
2
2
Languages
Work History
Administrative Officer
Engineering For Import And Export
09.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
Telesales Agent
Commercial International Bank
04.2022 - 09.2023
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
Customer Service Representative
Ghabbour Auto
01.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Commerce - Business Administration
Institute of Cooperation
Mrs. Zainab 04.2001 -
Skills
Office Management
Interests
Timeline
Administrative Officer
Engineering For Import And Export
09.2023 - Current
Telesales Agent
Commercial International Bank
04.2022 - 09.2023
Customer Service Representative
Ghabbour Auto
01.2021 - 07.2022
Bachelor of Commerce - Business Administration
Institute of Cooperation
04.2001 -
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