Omar Mahmoud
Cairo
Summary
Knowledgeable and dedicated customer service professional with extensive experience in pharmaceutical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Looking for new challenge as cabin crew member Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
3
3
years of professional experience
Work History
Medical Representative
Eva Pharma
05.2022 - Current
- responsible for achieving of sales targets for bone and pedia portfolio in Egypt
accountable for accurate execution of territory sales targets planning and operational cross functional territory development plan within assigned territory (nasrcity & abbasia ) - Able to identify and communicate with relevant customers including key opinion leaders , pediatric decision making authorities in pediatric institutions and other members of appropriate multi-disciplinary team (nurses, pharmacists, telesales.) who are influential in use of pediatric products to maximize sales in territory
- Works in close collaboration with line manager and members of cross functional team be responsible for creation, execution leading and coordinating activities of other team members in same territory (medical, MAX, CDx, policy, communications ,etc.) to ensure that impact of cross functional team approach is leveraged.
- Supports marketing team to drive growth of our product and inline products, to maximize business outcomes.
- Maintains accurate and up to date picture of competitive landscape and clinical perspectives within pediatric institutions in their territory.
Medical Representative
Tabuk Pharmaceuticals
11.2021 - 05.2022
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Evaluated promotional campaigns'' effectiveness by analyzing data on product adoption rates among target demographics.
- Conducted market research on competitor products and services, informing tailored sales pitches and strategies.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
- Maximized ROI on marketing initiatives by reallocating budget based on campaign performance analysis.
Community Pharmacist
Asmaa Pharmacy
06.2021 - 12.2021
- Administered wide range of immunization and contraception options in alignment with individual needs.
- Implemented medication therapy management program, optimizing drug regimens for better patient outcomes.
- Enhanced pharmacy workflow efficiency by implementing innovative inventory management techniques.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
Education
No Degree - Leading Teams
University Of Michigan
Online Coursera09.2023
Bachelor of Science - Pharmaceutical Sciences
Misr International University
Cairo Egypt06.2021
No Degree - Nutrition in Emergences
UNICEF
Online Course 07.2020
Skills
- Persuasive Communication
- Overcoming Objections
- Customer service
- Vendor Management
- Relationship Building
- Strategic Sales Planning
- Sales Presentations
- Collaborative Teamwork
Accomplishments
- Collaborated with team of 9 members in the development of Health day project.
- Achieved 100% MAT by completing my yearly sales target with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
- volunteering activities
- tv series
- reading
- traveling
Languages
volunteering activities
- Member at "life makers" charity organization from 2012 to 2018
- leader of volunteers in "learning is power" project in Egypt from 2012 to 2015
- leader of logistic team in 2014
- participation in Rezk halal projects, from 2015 to 2017
- member at ASCC for help (MIU club activity), in 2018
- member at IHEPC (MIU club activity), in 2019
Additional Information
I am thrilled to express my deep interest in the Cabin Crew position with your airline. I am eager to bring my passion for exceptional service and safety to your team
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Medical Representative
Eva Pharma
05.2022 - Current
Medical Representative
Tabuk Pharmaceuticals
11.2021 - 05.2022
Community Pharmacist
Asmaa Pharmacy
06.2021 - 12.2021
No Degree - Leading Teams
University Of Michigan
Bachelor of Science - Pharmaceutical Sciences
Misr International University
No Degree - Nutrition in Emergences
UNICEF
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