Omar Shafik
Business Analist
Giza,GZ
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Proficient technical support agent thrives setting up and maintaining stations, training users and supporting pivotal process improvements to java script systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with Ring to continuously improve tools and resources.
Overview
19
19
years of post-secondary education
1
1
year of professional experience
Work History
Technical Support Agent
ring
guza, mohandeeseen
01.2020 - 09.2020
- Monitored systems in operation and input commands to troubleshoot areas such as cloud logs , security cameras and smart doorbells.
Healthcare Support Worker
centro
cairo, maadi
02.2019 - 05.2019
- Provided braces to authorities patients through there medicare after consulting with there doctors
Education
Bachelor of Science - B.A in Management
09.2015 - 02.2020
- Majored in management and systems
- Thesis: Treatment at the expense of the state
- Awarded B.A in Management
- Graduated with 2.2|4 GPA and the graduation project degree was good
High School Diploma -
09.2000 - 06.2015
- Majored in mathematical science with 69 % passing grade
Skills
Technical issues analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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archery and piano
i used o train in the shooting club in dokki as an archer for about 2 years then i quit for me to have the time for my studies and i've been working on my musical life as i'm currently trying to make time for me to learn the piano
Timeline
Technical Support Agent - ring
01.2020 - 09.2020
Healthcare Support Worker - centro
02.2019 - 05.2019
October University For Modern Science And Art - Bachelor of Science, B.A in Management
09.2015 - 02.2020
Orouba Language School - High School Diploma,
09.2000 - 06.2015
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