· Gained hands-on experience across diverse industries, enhancing technical and practical skills
· Collaborated with the technical sales team to develop tailored sales strategies, leading to improved client engagement and pipeline efficiency.
· Analyzed sales data to identify trends and provide actionable insights, resulting in optimized sales processes and forecasting accuracy.
· Assisted in lead management and nurtured client relationships, enhancing the overall sales process.
· Completed an operational training course in satellite communication and earth station control.
· Participated in sales operations, supporting the team in market analysis and strategy development to drive satellite communication solutions.
· Engaged with customers to understand their needs, translating technical features into client-focused benefits to support the sales cycle.
· Delivered exceptional customer service, leveraging communication skills to increase sales and customer satisfaction in a high-pressure environment.
· Implemented sales techniques to upsell products, contributing to store revenue growth.
· Assisted project managers and site engineers with day-to-day activities including site inspections, progress tracking and documentation
· Gained experience in project management by coordinating schedules, managing resources, and ensuring project milestones were met on time.
· Supported the sales team by gathering and analyzing market data, contributing to the development of targeted proposals and bids for new projects.
· Enhanced communication and teamwork skills by liaising between different departments to streamline project workflows and resolve any on-site issues.
· Developed a strong understanding of the construction industry, which helped in identifying potential sales opportunities and understanding client needs.
· Salesforce Sales Operations Professional Certificate - Salesforce
· Develop with Dell: IT Sales Certificate - Dell Technologies
· IBM Project Manager Professional Certificate - IBM
· West Virginia University Sales Operations Certificate - West Virginia University