MS office
Omar Sayed Gad
Maadi,Cairo, Egypt
Summary
Outgoing Certified Business Information System with an experience 1+ year both Business & IT fields, seeking a job opportunity to leverage my skills and knowledge in either fields, since my bachelor study concerned integrating business with Information technology.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Operations Support Coordinator
Commercial International Bank
Cairo, Egypt
04.2022 - Current
• Process and perform all request received from sales and services area related to new accounts & existing ones , various customer requests related to the bank products and services (opening accounts , handle existing accounts , handling Time Deposits & Certificate of Deposits).
• File and carefully maintain bank data , documents in an efficient and timely manner according to bank SOPs and manuals.
• Coordinate with retail operations , card center , branches , units or any other concerned departments to resolve any customer problems, complaints and queries
Teller
Commercial International Bank
Cairo, Egypt
10.2020 - 03.2022
perform the operational functions related to cash area
including cash/non-cash transactions.
• Process all the bank transactions such as (withdrawals, deposits, cheques, transfers) in a timely manner.
• Perform all the ATM functions including replenishment of onsite ATM machines and reports any malfunctions.
- Processed customer transactions promptly, minimizing wait times.
Conference Organizer
Arabic Association For The Study Of Diabetes
Cairo, Egypt
09.2018 - 01.2019
Worked on multiple tasks concerning conference preparation
• Creating Database for attendees via Excel.
• Schedule conference program according to presenters’ preferences on word document sheets.
• Uploading & editing documents, videos on Official website.
Internship
CIB Bank
cairo, Egypt
07.2016 - 08.2016
Trainee in New Maadi branch
Internship
Qarun Petroleum Company
Cairo, Egypt
08.2015 - 09.2015
Trainee in New Maadi branch nearby
Education
Bachelor Degree - Business Information System
Helwan University
Zamalik, Cairo 10.2014 - 06.2018
High School Diploma -
Orouba Language Schools
Maadi, Cairo 09.2001 - 07.2014
Skills
Teamwork
Database management
Conference planning
Mail handling
Computer literacy
Filing and data archiving
Documentation and reporting
Compliance, banking laws and regulations
Excellent time management skills
Typing speed
Customer handling
Cross-checking skills
Software
Adobe Photoshop
Microsoft outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Web Design
Web Development
Affiliations
Member of ThreeDos student activity (2016 -2018):
- Participated in technical sessions concerning front-end development
- Participated in technical sessions concerning php back-end development.
- Participated in CEO program for making my own business.
Member of Tamayoz student activity (2014 - 2015):
- Participated in soft skills sessions concerning leadership & teamwork.
Member of SCCI student activity (2015 - 2016):
- Participated in soft skills sessions concerning critical thing and using technology in solving problems.
Certification
English Conversation B1
Timeline
Operations Support Coordinator
Commercial International Bank
04.2022 - Current
Teller
Commercial International Bank
10.2020 - 03.2022
Conference Organizer
Arabic Association For The Study Of Diabetes
09.2018 - 01.2019
English Conversation B1
12-2016
Internship
CIB Bank
07.2016 - 08.2016
Internship
Qarun Petroleum Company
08.2015 - 09.2015
Bachelor Degree - Business Information System
Helwan University
10.2014 - 06.2018
High School Diploma -
Orouba Language Schools
09.2001 - 07.2014