A dynamic entrepreneur and leader in the software and fintech industries with a proven track record of developing transformative, tech-driven solutions that enhance financial services and customer experiences. I have successfully led the creation of innovative products, including Bevatel Cloud Call Center Solution, Khafy, Dowr, and BirdMe, which have achieved significant traction in the KSA market by addressing operational inefficiencies and enabling financial innovation. Accomplished [Job Title] well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.
Hi, I’m
Omneya Abo El Dahab
Cheif Execuitive Officer
Giza
Summary
Overview
20
years of professional experience
3
Languages
Work History
IGenTech
Chief Executive Officer
08.2023 - Current
Job overview
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
- Developing and implementing business, marketing, and advertising plans.
- Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.
- Managing internal and external stakeholder relations and negotiating contracts.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Ensuring products and services comply with regulatory and quality standards.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Ensuring company standards and procedures are followed.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
- Dealing with escalated customer issues, incident reports, and legal actions.
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
- Developing and implementing business, marketing, and advertising plans.
- Managing internal and external stakeholder relations and negotiating contracts.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
- Skills: Analytical Skills · Business Development · Business Planning · Business Strategy · Business Transformation · Decision-Making · Leadership · Management · Negotiation · Operations Management People Management · Pricing Strategy · Problem Solving · Project Management · Project Risk Management · Relationship Building · Software Development · Software Documentation · Software Project Management · Software Testing · Strategic Planning · Team Building · Team Leadership · Team Management
Rentool
Chief Executive Officer
06.2022 - 11.2023
Job overview
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established key strategic partnerships with industry leaders to enhance business development opportunities.
- Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Intcore
Head of Business Development & Customer Success
12.2022 - 05.2023
Job overview
- Direct technique to push financial modelling, cost-benefit analysis, due diligence studies, and regulatory constraints on new company endeavors.
- Encourage internal stakeholders to work together to establish plans for adjusting current holdings to new business prospects.
- motivating corporate governance initiatives. Encourage the development of innovative technologies to expand the business portfolio and streamline operations.
- Manage product research projects to comprehend how future changes may affect product manufacturing and offering.
- Increase income streams and satisfy market expectations, support demand generation initiatives and new products and services.
- Create business growth plans to make sure they are in line with the broader company goals.
- Create new company contracts in writing with selected partners, customers, and vendors.
- Research on possible income sources and company threats can be used to guide business growth.
- Leading internal interaction with stakeholders to find possibilities for portfolio improvement
- Direct technique to push financial modeling, cost-benefit analysis, due diligence studies, and regulatory constraints on new company endeavors
- Encourage internal stakeholders to work together to establish plans for adjusting current holdings to new business prospects
- Encourage the development of innovative technologies to expand the business portfolio and streamline operations.
- Manage product research projects to comprehend how future changes may affect product manufacturing and offering.
- Increase income streams and satisfy market expectations, support demand generation initiatives and new products and services
- Create business growth plans to make sure they are in line with the broader company goals. Create new company contracts in writing with selected partners, customers, and vendors.
- Research on possible income sources and company threats can be used to guide business growth. Leading internal interaction with stakeholders to find possibilities for portfolio improvement.
- Skills: Relationship Building · Pricing Strategy · Creative Pitching · Leadership · Customer Satisfaction · Business-to-Business (B2B) · Business Development · Business Strategy · Decision-Making · Business Planning · Operations Management · Customer Relationship Management (CRM) · Business Transformation · Business Relationship Management · Project Management · Team Building · Problem Solving · Sales Management · Sales Plan · Data Analysis · People Management
Shadow Tech
Regional Manager & Head of Product Development
03.2021 - 10.2022
Job overview
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Led the development of birdme, Khafy, Dowr since ideation to the pre-seed fund round.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Skills: Relationship Building · Creative Pitching · Business-to-Business (B2B) · Business Development · Business Strategy · Interpersonal Skills · Decision-Making · Business Planning · Team Leadership · Strategic Planning · Business Transformation · Business Relationship Management · Team Building · Software Development
Joovlly
Operations &Vice CEO
07.2020 - 03.2021
Job overview
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Developed a high-performance executive team for improved productivity and efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Led the development of several domains as healthcare, LMS, Address real estate systems, Jefally e- commerce.
Bevatel
Regional Manager| Head of Product Development
06.2018 - 02.2020
Job overview
- Led the development of Bevatel cloud call center solution since the ideation.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for countries ( KSA,Bahrain, Egypt) .
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Launched quality assurance practices for each phase of development
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
TREK
Regional Sales Director
09.2017 - 09.2018
Job overview
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Exceeded quarterly and annual sales goals consistently by closely monitoring team performance and adjusting strategies accordingly.
- Analyzed customers'' feedback enabling improvements in product offerings leading to higher levels of satisfaction.
- Expanded market share by identifying new business opportunities and cultivating partnerships with key stakeholders.
- Conducted regular market research to identify gaps in the market and create customized solutions addressing specific client requirements.
- Maximized revenue potential by analyzing trends, competitors, and industry developments to capitalize on emerging opportunities.
- Developed and executed sales plans for consistent growth in revenue and profitability.
Houjozat.com
General Manager
09.2014 - 09.2017
Job overview
- Carry out strategic planning and development, commissioning and producing tourism strategies and economic impact studies for implementation; lobbying, devising and implementing marketing campaigns
- Evaluating performance and productivity,analyzing accounting and financial data. Manage staff, budgets and staff training needs Evaluating performance and productivity Analyzing accounting and financial data.
- Researching and identifying growth opportunities Generating reports and giving presentations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Salamanca University
Assistant Teacher
09.2008 - 01.2012
Job overview
- Assisted in implementation of new learning tools, systems and materials of spanish philology and drama.
- Provided one-on-one and group-based learning support focused on student progress.
- Increased student engagement by incorporating activities and group projects into the curriculum.
- Oversaw successful completion of multiple student thesis projects as primary advisor or committee member.
OFMSevilla
Commercial Director
01.2005 - 01.2010
Job overview
- Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth.
- Negotiated high-value contracts for commercial partnerships, resulting in long-term business relationships with middle east olive providers.
- Improved customer satisfaction ratings by implementing training programs focused on enhancing communication skills within the sales team.
- Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development).
Education
East London University
DBA from DBA
04.2001
University Overview
ESADE Business SchoolSpain
from MBA
05-2015
University Overview
Salamanca University
Ph.D. from Theater Arts
04.2001
University Overview
Cairo University
Master of Arts from Spanish Philology
04.2001
University Overview
Cairo University Cairo, C
Bachelor of Arts from Spanish Philology And Drama
04.2001
University Overview
Skills
Strategic planning
Timeline
Chief Executive Officer
IGenTech
08.2023 - Current
Head of Business Development & Customer Success
Intcore
12.2022 - 05.2023
Chief Executive Officer
Rentool
06.2022 - 11.2023
Regional Manager & Head of Product Development
Shadow Tech
03.2021 - 10.2022
Operations &Vice CEO
Joovlly
07.2020 - 03.2021
Regional Manager| Head of Product Development
Bevatel
06.2018 - 02.2020
Regional Sales Director
TREK
09.2017 - 09.2018
General Manager
Houjozat.com
09.2014 - 09.2017
Assistant Teacher
Salamanca University
09.2008 - 01.2012
Commercial Director
OFM
01.2005 - 01.2010
East London University
DBA from DBA
04.2001
Salamanca University
Ph.D. from Theater Arts
04.2001
Cairo University
Master of Arts from Spanish Philology
04.2001
Cairo University
Bachelor of Arts from Spanish Philology And Drama
04.2001
ESADE Business School
from MBA
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