Omnia Maarouf

- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.

- Informing customers about bank products and services.

- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.

- Maintaining and balancing cash drawers and reconciling discrepancies.

- Packaging cash and rolling coins to be stored in drawers or the bank vault.

- Keeping a clean, organized work area and a professional appearance.

Handling currency, transactions, and confidential information in a responsible manner.

- Using software to track bank information and generate reports. - Following all bank financial and security regulations and procedures.

Logistics Section

1. **Daily Transportation Coordination:**
- Organized daily transportation to and from work.
- Managed movement within the university campus during the day.
- Coordinated visitor transportation within Egypt according to their schedules and arranged travel bookings to and from Egypt.

2. **Effective and Secure Communication:**
- Ensured secure and effective communication from the first minute of arrival in Egypt until the last minute before departure.

3. **Meeting Organization:**
- Arranged and organized all meetings for project members, especially with the Egyptian team, facilitated communication, and prepared meeting documents and reports.

4. **Contract Management:**
- Arranged contracts with domestic transportation companies, airlines, and hotels that met JICA's security and service level requirements.

5. **Documentation and Residency:**
- Handled all matters related to Egyptian passports, residency, and other documentation to ensure the presence of all staff and foreign visiting doctors in Egypt.

6. **Weekly Meeting Coordination:**
- Coordinated and organized weekly meetings and provided continuous updates on the latest developments during the week.

Accounting Section

1. **Project Accounts Management:**
- Organized project accounts, especially for tasks with specific costs.

2. **Price Comparisons:**
- Conducted price comparisons for services to present to the responsible Japanese employee for selecting the best and most suitable options.

3. **Office Supplies Procurement:**
- Compared prices for purchasing office supplies, made the purchases, completed the documentation, and submitted invoices and financial settlements.

• Coordinator to 8 banks : send DCR and handling any domains my target is best communication with bank and keep update

• Customer service and sales agent in arabic department to solve any problem with customer and sale our update system to customer to make his life easier and fast.