OSAMA AUB ZIED MOHAMED
Business Process Owner
Cairo,Egypt
Summary
Dynamic Marketing and Sales Professional with extensive experience in real estate and customer relationship management. Skilled in eMarketing, telemarketing, and effective communication. Proven success in driving sales and managing customer service operations. Passionate about fostering client relationships and achieving organizational goals. Seeking to leverage my expertise in a challenging environment that promotes growth and innovation.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Owner
Home Quest Real Estate
Cairo, EGYPT
2019.01 - 2024.11
- Developed marketing strategies and plans to target financial delivery partners and fund managers.
Created engaging and useful content to increase awareness and traffic to the website.
Monitored market trends and competitor activity to help increase campaign success.
Directed internal resources and external agencies to create content marketing communications.
Distilled complex topics and information into compelling, clear marketing communication.
Supported front-line sales teams with well-coordinated administrative operations.
Researched market trends and consumer behavior to support business decision-making. - Answered phone calls and emails from potential and existing customers.
- Managed and rented out rental properties.
Sales
AL-NASR FOR REAL ESTATE PROJECTS & MANGEMENT CO.
Cairo
2018.01 - 2019.01
- Executed data-driven sales strategies, consistently exceeding monthly and quarterly sales goals.Maximized sales opportunities by maintaining up-to-date knowledge of products and sales promotions.Mentored junior staff to develop motivated and successful sales teams.
Caption
Uber CO
Cairo, EGYPT
2017.01 - 2018.01
- Accepted and received job information through digital app.
- Avoided road congestion by taking alternative routes where possible.
- Submitted reports regarding issues and concerns to manager.
- Retained excellent local area knowledge to plan optimal routes.
- Offered flexible working patterns to meet peak business demands.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Streamlined the captioning process by implementing efficient workflows and time-saving techniques.
- Addressed client feedback promptly and effectively, implementing necessary revisions to ensure satisfaction with final product.
Mandub
Al mana international est
Doha, QATAR
2013.02 - 2017.08
- Company Overview: kuro trading & contracting co, Al mana & associates co, Hub business center co ( marketing / sales ), Supway restaurant, Mahikano's Mexican grill restaurant
- Preform all transactions with government departments and banks
- Agencies and car maintenance centers
- Support for other departments in the company they need on demand
- Kuro trading & contracting co, Al mana & associates co, Hub business center co ( marketing / sales ), Supway restaurant, Mahikano's Mexican grill restaurant
Manager
Internet Cafe
2012.01 - 2013.01
- Represented organisations at seminars, conferences and business events.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Designed and implemented training to further develop staff based on business goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Salesman
Office of Communications
EL Maadi, Cairo Governorate
2005.01 - 2008.01
- Received and promptly followed up on incomplete orders to maximize sales opportunities.
- Secured deliveries with logistics providers, minimizing potential delays for clients.
- Managed customer product and service queries, resolving them effectively and efficiently.
- Produced thorough quotes and purchase orders, speeding up the sales process.
Education
High School Diploma -
Cairo Advanced Technical School of Architecture
Cairo, Cairo Governorate EGYPT 2000.09 - 2005.06
Master of Business Adminstration ( Mini MBA )
Ibdaa Academy For Training And Consulting
Cairo, Cairo Governorate 2018.09 - 2018.10
Marketing diploma - Marketing diploma
E3mel Business Academy
Cairo, Cairo Governorate 2019.01 - 2019.02
Skills
Business development
Data Analysis
Customer retention
Project Management
Negotiation Skills
Sales commission knowledge
Contract negotiations
Cash handling
Digital marketing strategies
Sales funnel management
Tactical thinking
Real estate knowledge
Skilled mediator
Recruiting clients
Computer skills
Communications
Value estimating
Sales presentations
Commercial real estate expertise
Client service
Real estate law knowledge
Technology utilisation
Social media communication skills
Timeline
Owner
Home Quest Real Estate
2019.01 - 2024.11
Marketing diploma - Marketing diploma
E3mel Business Academy
2019.01 - 2019.02
Master of Business Adminstration ( Mini MBA )
Ibdaa Academy For Training And Consulting
2018.09 - 2018.10
Sales
AL-NASR FOR REAL ESTATE PROJECTS & MANGEMENT CO.
2018.01 - 2019.01
Caption
Uber CO
2017.01 - 2018.01
Mandub
Al mana international est
2013.02 - 2017.08
Manager
Internet Cafe
2012.01 - 2013.01
Salesman
Office of Communications
2005.01 - 2008.01
High School Diploma -
Cairo Advanced Technical School of Architecture
2000.09 - 2005.06