Osama Elbousy

• Develop and lead the operation and promotion of an integrated management system, encompassing a pro-active improvement culture in quality, environment, safety and health across the regions. Utilizing the management system policies and procedures, including risk assessment, accident prevention, health initiatives and acknowledged personal responsibility.
• Facilitate the maintenance and management of quality, environment, health, safety and well-being through systems, audit/ inspection and the establishment of high standards and expectations on employees of service excellence and safety awareness behaviors / performance.
• Maintain an Integrated Management System audit programme for health, safety, environmental and Quality standards and to ensure that all units are audited through effective deployment of the trained auditors.
• Report on the performance of the QEHS system at Management review meetings, and use this as a forum for any improvements.
• Undertake quality, environmental health and safety planning, including the setting of goals, agreeing priorities, and establishing adequate systems for performance management.
• Provide appropriate accident investigation methodology to ensure personal management accountability and improve risk management, including monitoring and interpretation of statistical data and formulate into a monthly report
• Management of client relationships and expectations relevant to the job role. Maintain formal and informal communications with clients, sub contractors and customers. A positive pro-active approach must be made to the client as well as being supportive to their needs
• Compliance to all company/contract, documentation, audits and administration procedures are carried out to the company standard
• Legislative compliance, ensuring that all HSE aspects of the business are conducted in accordance with all relevant statutory requirements and Codes of Practice
• Obtaining international certifications to win the trust of customers such as ISO 9001, ISO 45001, ISO 14001, IATF 16949 and ISO 17025.

* Assist corporate clients in the establishing, implementation and maintenance of management system in accordance with various international and local standards such as ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 45001, ISO 45001 certifications,etc. and ISO 17025 accreditation.

• Provide professional advice and guidance to organization seeking consultation services
• Plan and execute project in accordance with client’s requirements
• Manage day to day operations of various projects
• Conduct training and consultation at client premises
• Recommend effective solutions in QEHS issues
• Conducting internal audits and preparation of audit report

• Ensure compliance with laboratory accreditation an international recognition, regulatory standards and information management policies by providing leadership and guidance to staff to ensure that quality policies, processes and procedures are established, current and adhered to by all laboratory staff.
• Oversee internal audit processes, external assessments, proficiency testing programs; document control systems; competency assessment; training and other quality processes.
• Identify training needs, as well as design and implement training programs specific to the quality system.
• Recommend best practices to maintain and improve project outcomes or laboratory functions; facilitate laboratory improvement activities.
• Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and laboratory experience.
• Monitor customer satisfaction and performance metrics.
• Identify and report quality issues and problems to management with recommendations for resolution.
• Establish processes and policies for effective and professional communication between laboratory staff and among other interested parties.
• May supervise others and provide input into financial, safety and procurement decisions.

• Responsible for leading and executing Validation strategies (Validation Plans, Validation Protocols, Validation Reports) for key site Equipment, Systems and Utilities, in line with current regulatory requirements, corporate policies and local site procedures.
• Participates in teams assembled to specify, install, validate, troubleshoot and maintain systems, processes, or equipment.
• Responsible for executing revalidation activities for Equipment, Systems and Utilities whenever needed and ensuring that a continuous state of validation is maintained for site Equipment, systems and utilities, including providing validation input for any related change controls.
• Investigate deviations which occur and provide solutions or recommendations for changes and/or improvements.
• Understand and extract the needed data from specification diagrams and maintenance manuals.
• Ensuring all instrumentation are compliant with the site calibration plan, non-routine calibration and fast acting in order to support production and maintaining all calibration documentations up to date.

• Setting up and installing new hardware and software systems.
• Diagnosing and troubleshooting computer issues.
• Maintaining hardware and software by conducting regular maintenance and updates.
• Identifying and resolving network, connectivity, and server issues.
• Upgrading firmware, software, and outdated hardware systems.
• Monitoring and maintaining security systems and installing updates.
• Providing technical support to users and resolving technical errors.
• Performing regular tests, upgrades, and backups.
• Preparing technical documents, such as error and maintenance reports.
• Creating user documents and providing training on new computer systems.