Osama Elsaid
General Manager
Qalyoub
Summary
Customer-focused General Manager experienced in enhancing customer loyalty and driving revenue growth. Delivered impactful results through effective resource utilization and strategic planning, consistently executing projects in high-pressure environments. Fostered team collaboration and cultivated positive workplace cultures, demonstrating strong decision-making and communication skills.
Overview
21
21
years of professional experience
Work History
General Manager
Elbadawy Medical & Elbadawy Tex
01.2005 - Current
- Established and maintained relationships with clients, vendors, and partners to foster loyalty and drive long-term success.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Coordinated budget implementations, employee reviews, training, scheduling, and contract negotiations to enhance operational efficiency.
- Oversaw budget implementations, employee evaluations, and contract management to support organizational objectives.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
Education
Bachelor of Science - Medicine
Al-Azhar University
Cairo, Egypt 04.2001 -
Skills
Operations management
Project management
Strategic planning
Operations oversight
Performance improvement
Customer relationship management
Customer retention
Team leadership
Team building
Staff supervision
Timeline
General Manager
Elbadawy Medical & Elbadawy Tex
01.2005 - Current
Bachelor of Science - Medicine
Al-Azhar University
04.2001 -