Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Software Tools
Timeline
Generic

Osama Mansour

Nasr City

Summary

Results-driven Network Engineer with over 5 years of experience in deploying and maintaining wired and wireless network infrastructure. Dedicated technology professional with a proven track record of accurately conducting system repairs and troubleshooting. Possessing exemplary planning, project management, and communication talents to effectively drive successful network operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Network Engineer

Saba Integration
05.2022 - Current
  • Configured and deployed LAN and WLAN infrastructures.
  • Configured and installed diverse network technologies including routers, switches, access points, wireless controllers and firewalls.
  • Delivered network support for switches, routers, access points, wireless controllers, and firewalls.
  • Facilitated implementation of network monitoring systems.
  • Managed and tracked problem resolution processes.
  • Facilitated remote troubleshooting for customer network problems.
  • Conducted follow-up with customers to confirm successful resolution of reported issues.
  • Organized deployment of customer network advancements and modifications.
  • Teamed up with vendors to select the best strategies for improving network functionality.
  • Directed critical technical issues to vendor support teams for timely and effective resolution.
  • Facilitated discussions with departmental managers to assess project progress.
  • Developed thorough network documentation.
  • Conducted technical training sessions for customers on newly installed network devices and services.
  • Executed presales tasks including site assessments and proposal creation.
  • Led development efforts to incorporate the latest technological trends.

Network Engineer

GoodsMart
09.2018 - 05.2022
  • Managed day-to-day operations of LAN and WLAN networks.
  • Managed and sustained network operations for company infrastructure.
  • Created comprehensive network diagrams to enhance system understanding.
  • Performed security evaluations and suggested enhancements for network devices.
  • Worked with security vendor to apply software updates and maintain firewall solution.
  • Eliminated security vulnerabilities through timely software updates.
  • Delivered training sessions to equip personnel with skills to counteract threats such as phishing and ransomware.
  • Set up devices and software for efficient workstation deployment.
  • Drafted technical and cost proposals for network upgrades.
  • Provided onsite technical assistance to a workforce of 300.
  • Worked with vendors to address complex issues.

IT Specialist

Solar Power Tech
02.2018 - 09.2018
  • Installed routers, switches, and wireless APs for network setup.
  • Monitored network performance to identify and address inefficiencies.
  • Set up computer hardware with necessary operating systems and applications.
  • Identified and resolved hardware faults.
  • Performed in-depth research and synthesized data from various sources.
  • Addressed support inquiries from end-users and guided them through fundamental troubleshooting steps.

Education

Bachelor Of Electrical And Computer Engineering - Electrical And Computer Engineering

Higher Technological Institute, HTI
10th Of Ramadan City, Egypt
08.2013

Skills

  • Routing, Switching and WLAN
  • Cisco Switches and Routers
  • HPE Aruba Switches
  • HPE Aruba Wireless
  • HPE Aruba ClearPass
  • HPE Aruba SD-WAN
  • HPE Aruba NetEdit
  • HPE Aruba AirWave and Central
  • FortiGate
  • IAC BOX
  • C, Python
  • VMware ESXi
  • Microsoft Visio
  • Infrastructure Design
  • Network Documentation
  • Ekahau

Accomplishments

Redesigned the Network for Sunrise Meraki and White Hills hotels to resolve the low performance issue by implementing a two tier hierarchical design and deploying HPE Aruba VSX stack at the Core Layer with VSX LAGs to the data center and upstream networks to provide high availability and redundant paths. This involves configuring a total of 102 Switches including the Core switches.

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Certification

  • ACSA - HPE Aruba Certified Switching Associate.
  • ACSP - HPE Aruba Certified Switching Professional.
  • AASP - HPE Aruba Accredited SD-WAN Professional.
  • APS - HPE Aruba Product Specialist - Central.
  • FCA - Fortinet Certified Associate - Cybersecurity.
  • Fortinet FortiGate 7.4 Operator.
  • Network Security, RIT.

Software Tools

  • Microsoft Visio
  • vmware
  • Ekahau
  • Iris
  • Cisco CCW
  • MySQL Workbench
  • Visual Code

Timeline

Senior Network Engineer

Saba Integration
05.2022 - Current

Network Engineer

GoodsMart
09.2018 - 05.2022

IT Specialist

Solar Power Tech
02.2018 - 09.2018

Bachelor Of Electrical And Computer Engineering - Electrical And Computer Engineering

Higher Technological Institute, HTI

Similar Profiles

CREATE PROFILE
Osama Mansour