Created and developed detailed work plans to meet business priorities and deadlines.
Established instructional practices driven through statistical performance data.
Organized and analyzed primary and secondary research to understand industry, market and company trends.
Implemented practices and procedures to reduce expenditures and increase savings.
Aligned closely with business owners and employees to gather information and gain operational insight.
Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Education
V.Good - Faculty of English Information Technology.
Faculty of English Information Technology.
Egypt
09.1995 - 05.1999
Skills
Academic administration
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Accomplishments
MCSD, Microsoft Certified
Solutions Developer
Android Developer
Cloud Suite Manufacturing M3
Manufacturing and Planning
Consultant v13.4
Warehousing & Procurement
Consultant
Three-time M3 Award
Skills
Infor Applications
Service
Service Agreement
Rental
Supply Chain
Manufacturing
Maintenance
Finance
Mashup
Other non-Infor applications
AS400
SQL
Kalipso - Mobile Apps Generator
Osama Moustaffa
Senior Application Consultant
Industry Knowledge
INDUSTRY: Automotive, Rental, Manufacturing, Maintenance, Service, and Fashion
Additional Information
ADD: M3 Service & Rental & Mobility & Manufacturing & Maintenance
The project was Lawson M3 13.1,13.2 13.3, 13.4, and Cloud OS.
Mr. Osama was a team lead on this project-related ESMR ( Equipment, Service,
Maintenance, and Rentals). It was responsible for gathering and documenting the client's
requirements, working through the solution design, leading the data conversion and unit
testing teams, and providing post-go-live support. The project was delivered on time and
within budget. The customer's goals to stay current and remain competitive were
achieved.
The project upgrade and conversion were from Exceed Lawson M3 version 13.1 to Infor
M3 version.
Mr. Osama was a team member on this project and contributed to the solution design,
assisting with data conversion and unit testing, assisting with end-user training, and
providing post-go-live support.
Mr. Osama also served as a subject matter expert to guide the end-user training based
on his depth of expertise in the Infor M3 service, rental, and MFS. The project was
delivered ahead of schedule and allowed the customer to exceed delivery dates.
The project's new implementation on M3CE multi tenant was from Exceed MFS Mobility.
Mr. Osama was a team member on this project and contributed to the solution design,
assisting with data conversion and unit testing, end-user training, and providing
post-go-live support.
Mr. Osama also served as a subject matter expert to guide the end-user training based
on his depth of expertise in Infor M3. The project was delivered ahead of schedule and
allowed the customer to exceed delivery dates.
The project's new implementation on M3CE multi-tenant regarding equipment
(Maintenance, Rental, Manufacturing, and Mobility MFS)
Mr. Osama was a team member on this project and contributed to the solution design,
assisting with data conversion and unit testing, end-user training, and providing
post-go-live support.
Mr. Osama also served as a subject matter expert to guide the end-user training based
on his depth of expertise in Infor M3. The project was delivered ahead of schedule and
allowed the customer to exceed delivery dates.
The project's new implementation on M3CE single-tenant regarding equipment
Profile
Mr. Osama is a Senior Applications Consultant with Infor Global Solutions. He has over 12 years of experience implementing Infor M3 products
across various industries, including Infor M3 (ESMR) Equipment, Service, Maintenance, Rentals, Manufacturing, and Mobility Solutions for Service,
Rental, Maintenance, Factory Track, MFS (Mobil for Field Service), and Supply Chain Execution Modules.
Mr. Osama is a Senior Consultant and has experience providing customer-facing direct support for solution design, testing, training, and go-live
support on all his projects. Mr. Osama excels in business analysis, application development, and testing management core competencies. Mr.
Osama also has 10th years of experience in Android systems and integrated the third party with Infor M3 Using ION and API.
Resume: Osama Moustaffa, Senior Application ConsultantResume: Osama Moustaffa, Senior Application Consultant
(Maintenance, Rental, Manufacturing, and Mobility MFS)
Mr. Osama was a team member on this project and contributed to the solution design,
assisting with data conversion and unit testing, end-user training, and providing
post-go-live support.
Mr. Osama also served as a subject matter expert to guide the end-user training based
on his depth of expertise in Infor M3. The project was delivered ahead of schedule and
allowed the customer to exceed delivery dates.
INDUSTRY: Automotive
VALUE ADD: M3 Rental & Maintenance
The project was Cloud OS
Mr. Osama was a team lead on this project related ESMR ( Equipment, Service,
Maintenance and Rentals) and responsible for gathering and documenting the client's
requirements, working through the solution design, leading the data conversion and unit
testing teams, and providing post go-live support. The project was delivered on-time and
on-budget. The customer's goals to stay current and remain competitive were achieved.
INDUSTRY: M3 Rental & Service
VALUE ADD: M3 Service & Rental & Mobility & Manufacturing & Maintenance
The project was Cloud OS
Mr. Osama was a team lead on this project related ESMR ( Equipment, Service,
Maintenance and Rentals) and responsible for gathering and documenting the client's
requirements, working through the solution design, leading the data conversion and unit
testing teams, and providing post go-live support. The project was delivered on-time and
on-budget. The customer's goals to stay current and remain competitive were achieved.
INDUSTRY: Medical Equipment
VALUE ADD: M3 Rental & Service & Mobility & Manufacturing
The project was Lawson M3 13.1. Mr. Osama was a second line support for rental &
service process.
Providing customer facing direct support for solution design, testing and training.
The project was Lawson Mobility Mr. Osama was a second line support for rental Mobility
process.
The project was Lawson M3 13.1. Mr. Osama was a second line support for Manufacturing
process.
(Android-IOS-Windows Mobile).
Android studio.
Timeline
Consultant, Principal
Infor
01.2014 - Current
V.Good - Faculty of English Information Technology.