Pola Magdy Guirguis
Cairo,C
Summary
Dentist | Operations Manager
Passionate and detail-oriented dentist and operations leader with 5+ years of experience in clinical practice, digital dentistry, and large-scale operations management. Skilled in leading multidisciplinary teams, optimizing performance and quality, and driving organizational growth through strategic planning, training, and cross-functional collaboration in high-performance, tech-driven environments.
Overview
10
10
years of professional experience
Work History
Founder
Prime Smile Dental Clinic
01.2023 - Current
Senior Operations Associate
Dandy
04.2024 - Current
- Lead daily operations across multiple dental CAD/CAM design departments, overseeing teams specializing in Anterior, Posterior, Implant, Posterior and Model design functions.Achievements/Tasks
- Partner closely with global leaders in Operations, Product, Training, Quality, and HR to align site performance with business objectives.
- Drive workforce planning, capacity management, and resource allocation based on business demand and skill distribution.
- Oversee performance management processes, including designer evaluations, team lead development, and calibration of quality metrics.
- Implement operational systems and process automations to improve efficiency, visibility, and decision-making.
Senior MENA Team Lead
Dandy
04.2022 - 06.2024
- First hire in Dandy’s MENA operations, playing a foundational role in building and scaling the Egypt workforce.Execute and read CBCT scans.
- Tracked team utilization, production efficiency, and quality performance, identifying underperformers and implementing improvement plans.
- Supported hiring efforts through extensive referrals, onboarding coordination, and team development.
- Established the first structured performance tracking system for Posterior teams, ensuring accountability and consistent improvement.
Dentist
Emerald Dental Center
10.2020 - 03.2023
- Performed a wide range of endodontic, implant, and fixed prosthodontic procedures with precision.
- Managed the full digital workflow from design to final delivery designing, fabricating, and staining/glazing dental restorations using Exocad and 3Shape CAD/CAM software, ensuring exceptional aesthetic and functional outcomes.
- Successfully led and executed numerous implant and surgical cases with excellent clinical outcomes and minimal complication rates.
- Built and maintained a strong patient relationship base, resulting in significant growth of the clinic’s active patient database.
Dentist
Shiny White Dental Center
11.2018 - 02.2020
- Led surgical operations including implant placement, bone augmentation, and surgical planning.
- Execute and read CBCT
- Provided patient education and consultation to ensure informed consent and treatment satisfaction.
Sales Executive
Trade Solid
01.2016 - 01.2017
- Built and maintained strong client relationships through consistent communication and market insight.
- Conducted daily market analysis to identify opportunities and advise clients on short- and long-term investment decisions.
- Consistently exceeded monthly sales targets, achieving Top Performer status for four consecutive months.
Education
Faculty of Oral and Dental Medicine -
British University in Egypt
Cairo, Egypt01.2018
IGCSE - undefined
Saint Fatima Language School
Cairo, Egypt01.2013
Skills
- Hardworking
- Time Management
- Multitasking
- Fast Learning
- Designing CAD/CAM
- Conflict Resolution
- Negotiations
- Stakeholder Communication
- People Management
- Data Analysis
- Workflow Automation
- Team Leadership
- Strategic Planning and Execution
LANGUAGES
English
Arabic
Timeline
Senior Operations Associate
Dandy
04.2024 - Current
Founder
Prime Smile Dental Clinic
01.2023 - Current
Senior MENA Team Lead
Dandy
04.2022 - 06.2024
Dentist
Emerald Dental Center
10.2020 - 03.2023
Dentist
Shiny White Dental Center
11.2018 - 02.2020
Sales Executive
Trade Solid
01.2016 - 01.2017
IGCSE - undefined
Saint Fatima Language School
Faculty of Oral and Dental Medicine -
British University in Egypt
Community Service & Volunteer Work
- Maadi Military Hospital, General Practitioner, Maadi, Cairo, 2020-09, 2021-09
- Deraya Insurance Brokerage(Bupa), Sales Executive, 2015-08, 2015-09
INTERESTS
Reading, Football, Fishing, Traveling, Social Activities, Padel Tennis