Word,Power Point,Excel
Rabab Elbassiony
Summary
- Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
- Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Pharmacist Manager
Dr.Basma Salah Pharmacy
03.2020 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Pharmacist Supervisor
Dr.Basma Salah Pharmacy
01.2019 - 02.2020
- Developed strong relationships with vendors, negotiating favorable contracts for pricing discounts on bulk purchases while maintaining high-quality product standards.
- Established effective communication channels between pharmacy staff and other healthcare providers for seamless coordination of care.
- Implemented cost-saving measures within the pharmacy department by identifying efficiencies in procurement and resource utilization.
- Ensured accurate medication dispensing through rigorous quality control procedures, reducing errors and enhancing patient safety.
- Played a key role in the development of departmental policies and procedures to ensure consistent quality of care across all pharmacy services.
Staff Pharmacist
Zaytouna Pharmacy
06.2017 - 11.2018
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Correctly completed pharmacy daily and weekly reports.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
Staff Pharmacist
Ministry of Health, Pharmacy Administration and He
02.2013 - 10.2015
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Correctly completed pharmacy daily and weekly reports.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
• Staff Pharmacist
Capital Pharmacy
01.2011 - 12.2012
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Trainee Medical Representative
Sanofi Aventis Egypt
09.2011 - 11.2011
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Education
Bachelor of Pharmacy - Pharmacy
Misurata University
Libya 04.2001 -
Skills
Medication reviews
Software
Timeline
Pharmacist Manager
Dr.Basma Salah Pharmacy
03.2020 - 05.2023
Pharmacist Supervisor
Dr.Basma Salah Pharmacy
01.2019 - 02.2020
Staff Pharmacist
Zaytouna Pharmacy
06.2017 - 11.2018
Staff Pharmacist
Ministry of Health, Pharmacy Administration and He
02.2013 - 10.2015
Trainee Medical Representative
Sanofi Aventis Egypt
09.2011 - 11.2011
• Staff Pharmacist
Capital Pharmacy
01.2011 - 12.2012
Bachelor of Pharmacy - Pharmacy
Misurata University
04.2001 -
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