Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rabab Elshater

Cairo,Cairo

Summary

Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and regularly outperforms monthly sales objectives through relentless effort and commitment.

Overview

23
23
years of professional experience

Work History

Inside Sales Representative

EMECO
Cairo, Cairo
07.2011 - Current
  • Conducted cold calls to generate new business leads.
  • Established relationships with key decision makers at target companies.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Prepared detailed sales reports for management review.
  • Provided customers with product information, pricing and availability.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Researched customer needs and preferences to identify opportunities for new business.

Sales Support Specialist

EMECO
Cairo, Cairo
05.2009 - Current
  • Maintained accurate records of customer orders and inquiries.
  • Resolved order issues by consulting with appropriate departments.
  • Answered customer inquiries regarding products, pricing, and availability.
  • Developed relationships with key clients to ensure satisfaction and repeat business.
  • Provided administrative support to the sales team as needed.
  • Coordinated with logistics team to ensure timely delivery of products to customers.
  • Assisted in resolving customer complaints in a prompt manner.
  • Followed up on pending orders and inquiries in a timely manner.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Expedited customer orders for quick delivery and to promote satisfaction.

Freelace Oil Painting Artist

Self Employed
Cairo, Cairo
09.2002 - 04.2009
  • Instructed classes on drawing basics such as shading techniques and color theory as an art teacher in one school.
  • Led art workshops and classes for different age groups, focusing on skill development.
  • Collaborated with clients to develop custom artwork that met their needs as an oil paint Artist in a studio.
  • Drafted sketches for prospective projects to present to clients.

Education

Bachelor of Arts - Arts

Faculty of Arts
Zamalek
09-2002

Skills

  • Sales and negotiation
  • Lead generation
  • Contract negotiation
  • Sales reporting
  • Customer relationship management
  • Upselling techniques
  • Persuasive negotiator
  • Cold calling

References

References available upon request.

Timeline

Inside Sales Representative

EMECO
07.2011 - Current

Sales Support Specialist

EMECO
05.2009 - Current

Freelace Oil Painting Artist

Self Employed
09.2002 - 04.2009

Bachelor of Arts - Arts

Faculty of Arts

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Rabab Elshater