Summary
Rajab Alsarraj is a visionary leader and accomplished entrepreneur with a distinguished career spanning over two decades, prominently in the telecommunications, sports, and hospitality sectors. His expertise lies in seamlessly integrating sports, families, and business into innovative and cohesive models, particularly in the challenging environment of Palestine. Rajab is renowned for his strategic foresight and adept investment strategies, as evidenced by his pivotal role in founding and leading Champions Group, a trailblazing entity in the MENA sports industry since 2015.
His tenure with esteemed corporations such as ooredoo, Mashtal Hotel, Yellow Pages, and British American Tobacco has honed his skills in corporate leadership, strategic planning, and business development. Rajab's ability to drive organizational growth and his knack for identifying and capitalizing on market opportunities have been instrumental in his roles, ranging from direct sales supervision to CEO.
As a leader, Rajab is recognized for his dynamic management style and entrepreneurial spirit. He has successfully initiated and invested in various sectors, demonstrating an exceptional ability to navigate complex business landscapes. His contributions have not only advanced the sports sector in the region but also set benchmarks in operational excellence and innovative business practices.
Rajab's academic background in marketing, combined with his hands-on experience in sales, marketing, and public relations, has equipped him with a profound understanding of market dynamics and consumer engagement. His leadership is further characterized by a strong emphasis on digital transformation, operational efficiency, and stakeholder management.
In summary, Rajab Alsarraj stands out as a forward-thinking business figure, a catalyst for change, and an influential leader in the Palestinian community. His career trajectory reflects a pattern of progressive responsibilities and achievements, making him a valuable asset to any organization seeking growth and innovation in challenging environments.
Overview
21
21
years of professional experience
Work history
Chairman and CEO
2019.09 - Current
- Main responsibility is to lead, manage, and develop the diversified arms of Champions Group, the details include:
- Managing strategic planning and the senior management team for the entire Champions Group
- Enhance products and services through applying the best international practices in similar businesses
- Widen the range of services while maintaining focus on the core businesses
- Conduct annual BoD event to present the annual status and acquire on-going strategic directions
- Automate and digitize all the working procedures to co-op with the technologies and standards
- Spearheading the progress of sports education and technology within Champions Group, with the goal of providing superior solutions for the MENA region
- Overseeing the planning and execution of sports events to enhance engagement and participation, contributing to the overall growth and prominence of Champions Group in the sports industry.
Champions Group
2015.05 - Current
- Champions-global.com
- Gaza
Showrooms Senior Manager
2019.01 - 2019.09
- Main responsibility is to lead showrooms achievement of target and team management
- The details include:
- Leading supervisory team to achieve targets based on company business plan
- Development of annual plans and budget development and control
- Providing analysis and action plans including showrooms profitability
- Creating a professional working environment and achievement based career development for the team
- Working with other commercial and non-commercial departments to create development initiatives, provide market feedback, and enhance operations
- Developing offers along with marketing department
- Internal and external showrooms related problem solving
- Leading active member of the company overall operations in Gaza together the management team.
Founder and Chairman
2015.05 - 2019.09
- Main responsibility is to build the first sustainable family sport center in Palestine starting by the most challenging area in the world, Gaza , The details include:
- Develop strategic plan for the whole concept including; mission, vision, strategic direction, milestones, etc
- Development of the membership and business model
- Setup the concept of the club and ensuring plans are developed and implemented
- Conduct profitability analysis to ensure the continuity of the business
- On-going client satisfaction measurement to ensure that the QoS is maintained across all the services
- Enhance and develop new business streams to the club
- Oversee all the public relations and marketing efforts to make sure that marketing efforts are done properly.
Palestine
2013.02 - 2019.09
Marketing and PR Manager
2017.09 - 2019.01
- Main responsibility is to lead marketing and public relations department and activities in Gaza
- The details include:
- Management of all marketing, marcom and public relations initiatives, programs and activities in Gaza
- Liaison with Marcom team in HQ regarding Gaza monthly programs
- Management of media agency and vendors' relations and budgets
- Representing the company in public events and media
- Participation in company digital transformation media planning
- Participated in various media problem solving issues
- Development and implantation of successful company operations launch in Gaza with substantial Brand Health and Net Promoter Score indicators
- Co-leading Gaza operations launch commercial and other operations as part of the commercial launch team
- Co-leading company rebranding from Wataniya Mobile to OOREDOO with high level success indicators
- Worked with all commercial departments to enhance offering, acquisition, retention, channeling, and other commercial
Indirect Sales Manager
2016.09 - 2017.09
- Main responsibility is to setup indirect sales channels in Gaza as part of Gaza launch plan
- The details include:
- Setup a wide chain of company dealers and telecom points of sale
- Lead the development of channels planning and commission schemes
- Lead the mapping and store-by-store identification and contracting
- Participated in ensuring planning and implementation of product availability
- Worked with management team to cover needed support documentations i.e
- Contract development, financial procedures
- Participated in interviewing and selecting key members of the indirect sales team, showrooms, direct sales and other functions for Gaza launch setup.
Manager
West Bank Showrooms
2015.09 - 2016.09
- Main responsibility is to
- The details include:
- Leading supervisory team to achieve targets based on company business plan
- Development of annual plans and budget development and control
- Providing analysis and action plans including showrooms profitability
- Development of SOHO concept, plans, budget and launching SOHO channel to become a leading channel in overall company performance
- Creating a professional working environment and achievement based career development for the team
- Working with other commercial and non-commercial departments to create development initiatives, provide market feedback, and enhance operations
- Developing offers along with marketing department
- Internal and external showrooms related problem solving.
Direct Sales Supervisor
2013.02 - 2015.09
- Main responsibility is to
- The details include:
- Setup direct sales plans for Gaza launch
- Setup working model and commission schemes
- Setup needed budget
- Setup needed headcount and hiring plan.
Commercial Manager
Mashtal Hotel
2012.05 - 2013.02
- Www.padico.com/en/investment/120
- Main responsibility is to revamp commercial operations and achieve sales operations enhancement
- The details include:
- Responsible for handling client accounts and corporate relationships; and negotiating contracts
- Overseeing the hotel needs, handling daily business issues, and recognizing business opportunities
- Development and implementation of the hotel's business strategy
- Ensuring that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations
- Responsible for sales, marketing, and PR departments
- Verifying and overseeing commercial agreements and documentation
- Reviewing and developing operational process flows
- Handle management of business operations.
Gaza Office Manager
YELLOW PAGES
2005.08 - 2009.12
- Yellowpages.ps Palestine, - Gaza Strip
- Main responsibility is to develop commercial sales operations and achievement
- The details include:
- Responsible for achievement of sales targets in Jordan, West Bank and Gaza Strip
- Managing Gaza Branch Office, both administrative and sales targets
- Staffing and Managing Gaza Strip Sales Team comprised of 5 team members
- Assuring the implementation of the sales plans and supervising the work of the four team members
- Assessing and analyzing opportunities in targeted markets, planning for and assuring implementation of sales plans.
Sales Intern
British American Tobacco
2003.07 - 2005.04
- Collected market data on Amman cigarettes market
- Conducted multiple market visits
- Analyzed existing BAT data on the wholesale market
- Recommended and developed a strategy for the wholesale market
Education
USA. Participation -
School - Palestine.
Participated in several training programs in Sales, Marketing, Marcom and Management. OOREDOO GROUP
Participation in IVLP - undefined
2015
Bachelor of Science - Marketing
2008
Skills
- Ability to pioneer new models and strategies
- Skill in integrating diverse sectors (sports, families, business) into cohesive frameworks
- Extensive experience with regional and international corporations
- Familiarity with various industries including telecommunications, hospitality, and tobacco
- Proven leadership as Chairman and CEO of Champions Group
- Experience in leading and managing senior management teams
- Skills in developing and motivating teams to achieve business targets
- Adept in initiating and investing in various sectors
- Competence in establishing and growing new business ventures
- Skills in overseeing marketing, marcom, and public relations initiatives
- Experience in brand and product promotion, and public representation
- Proficient in achieving sales targets and managing sales teams
- Expertise in developing sales strategies, plans, and budgets
- Strong capacity for analysis and strategic problem solving
- Ability to assess market opportunities and develop effective strategies
- Skills in reviewing and developing operational process flows
- Ability to enhance product and service offerings through best practices
- Experience in managing client accounts and corporate relationships
- Skills in negotiating contracts and managing stakeholder expectations
- Ability to effectively communicate with diverse teams and stakeholders
- Skilled in creating professional working environments and team development
- Participation in digital transformation initiatives
- Ability to integrate and utilize modern technologies in business operations
- Experience in planning and executing sports and corporate events
- Designed and conducted applied training courses
- Consulted for major corporations on commercial strategies
Interests
- Sports Development: Passionate about advancing sports education and grass-root sports initiatives, reflecting a commitment to community development and healthy lifestyle promotion.
- Technological Innovation: Keen interest in the latest technological advancements, particularly in how they can be leveraged to enhance business operations and customer experiences.
- Strategic Investment: Actively involved in exploring and investing in new business opportunities, with a focus on sustainable and innovative ventures.
- Community Engagement: Engaged in community service and volunteerism, emphasizing the importance of giving back to the community and supporting local development.
- Continuous Learning: Committed to personal and professional growth through ongoing participation in training programs and workshops in areas like leadership, marketing, and management.
Accomplishments
- Establishment of Champions Group: Successfully founded and grew Champions Group into a leading entity in the MENA sports industry, integrating sports, family, and business in a unique model.
- Strategic Corporate Leadership: Played a pivotal role in the growth and development of major corporations such as ooredoo, Mashtal Hotel, Yellow Pages, and British American Tobacco, leading to significant increases in market share and profitability.
- Innovative Marketing Campaigns: Spearheaded several successful marketing and public relations campaigns while at ooredoo and Yellow Pages, resulting in enhanced brand recognition and customer engagement.
- Sales Excellence: Consistently exceeded sales targets across various roles, demonstrating exceptional ability in sales strategy and execution.
- Digital Transformation Initiatives: Actively participated in and led digital transformation efforts, modernizing business operations to align with evolving technological trends.
- Community Development: Contributed to community development through sports education initiatives and grass-root sports programs, fostering community engagement and promoting healthy lifestyles.
- Operational Efficiency: Implemented process improvements and operational strategies that significantly increased efficiency and customer satisfaction in various roles.
- Professional Development and Training: Designed and conducted impactful training courses and consulting projects, enhancing the skills and capabilities of professionals in the industry.
- Entrepreneurial Ventures: Successfully initiated and managed private investments, demonstrating a keen eye for viable and sustainable business opportunities.
Affiliations
Member of Palestinian Sports Federation: Active involvement in shaping sports policies and contributing to the development of sports in Palestine.
Board Member, MENA Sports Association: Engaging in strategic discussions and decisions impacting the sports industry across the Middle East and North Africa region.
Member, Palestinian Business Leaders Forum: Participating in forums and discussions focused on economic development and business leadership within Palestine.
Contributor, Regional Technology and Innovation Conferences: Regular participation in conferences focused on technology and innovation, staying abreast of the latest trends and contributing insights from the sports industry.
REFERENCES
- Dr. Durgham Maraee | CEO, OOREDOO Palestine.
- Mr. Marcos Picallo | Education Manager, FIFA
- Mr. Albert Mundet | Director of Barca Innovation Hub
- Mr. Mohammed Sbaih | Former CEO, Yellow Pages – Palestine.
- Mr. Ahham Abu Kumail | Former Country Manager, BAT – Jordan.
Timeline
Chairman and CEO -
2019.09 - Current
Showrooms Senior Manager -
2019.01 - 2019.09
Marketing and PR Manager -
2017.09 - 2019.01
Indirect Sales Manager -
2016.09 - 2017.09
Manager - West Bank Showrooms
2015.09 - 2016.09
- Champions Group
2015.05 - Current
Founder and Chairman -
2015.05 - 2019.09
- Palestine
2013.02 - 2019.09
Direct Sales Supervisor -
2013.02 - 2015.09
Commercial Manager - Mashtal Hotel
2012.05 - 2013.02
Gaza Office Manager - YELLOW PAGES
2005.08 - 2009.12
Sales Intern - British American Tobacco
2003.07 - 2005.04
- USA.
Participation,
- Participation in IVLP,
University of Jordan Amman - Bachelor of Science, Marketing