Ramez Salib Youssef

Liaise with medical and non-medical staff at providers to ensure quality healthcare service for our members. Maintain and update a daily database and tracker of all issues raised and members touched. Conduct follow up on open cases to ensure optimal members recovery and issue resolution.

Ensure medical spend (In-Patient & Out-Patient services) is controlled by ensuring that decisions are within defined SAMA & CCHI regulations, accepted guidelines and high quality medical standards, safeguarding the member's health &safety.

Dealing with various internal medicine cases regarding inpatient ward management, daily outpatient follow up and emergency visits.

Dealing with Gastroenterology and Hepatology patients cases as daily frequent outpatient visits, ward admission, order referrals and performing Endoscopies.