Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
SalesAssociate
Rami Eyada

Rami Eyada

Digital Media Operations - Digital Media QC, Encoding, Packaging & Delivery Team Lead
Cairo

Summary

Organized and dependable engineer successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Always seeking and willing to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Media Engineer with over 15 years of experience in the Media Industry . Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure professional-level Media Encoding and distribution position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience
11
11
years of post-secondary education
15
15
Certifications
4
4
Languages

Work History

Distribution Encoding Team Lead

Pixelogic Media
Cairo
12.2020 - 10.2023
  • Localization and distribution of media for Both projects Disney+ and Canal+
  • First member of The encoding team and created the workflow of the encoding process in Pixelogic Media ( Cairo Office )
  • Packaging and delivery of initial ( first time delivery) and portability media ( Audio files, Video files, Subtitle files, Artwork files and metadata) to client’s server.
  • Managing and teaching team of 6 Encoders ( 2 Seniors and 4 Juniors ) the packaging and delivery process.
  • Analysis, Problem solving and redelivery of all remediation requests (rejections, Jira tickets and failed deliveries ) for all encoding team - Egypt.
  • Metadata XML & JSON Creation, analysis and fixing.
  • Giving the encoding team level 1 and level 2 technical sessions for Media packages creation and delivery.
  • Giving the encoding team level 2 and leads technical sessions for remediation requests ( analysis, problem solving and package redelivery process).
  • Creating new workflows ( watch folders, SIP, and introducing new software) to improve team performance and quality of work in respect of working time.
  • Editing and transcoding Video, Audio and Subtitle files to match client specs.
  • Creating shift roster, coverage and team capacity calculations for first encoding team in Egypt.
  • Handling one of the biggest OTT server deliveries.
  • Made great achievement and over 11000+ deliveries per Month for Disney+ launching projects in APAC & CEMEEA area.
  • Troubleshooting technical issues creating new workflows to improve quality and delivery time.
  • 24/7 Team Support
  • Giving encoding team technical sessions to understand the concepts of VOD and OTT.
  • Creating the QC team workflow and process
  • 18- Handling all client requests, Communication and requirements.
  • Conducting the interviewing process for all new encoders joining the team.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed team communications and information for meetings.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Operations Manager

TERA Media Productions
Cairo
05.2019 - 11.2020
  • Creating production house from scratch (Equipment purchase, Installation process and maintenance process)
  • Handling the hiring process for each department ( Art design, Editing, Color Grading and Marketing ).
  • Creating the team hierarchy structure.
  • Creating the process workflow.
  • Handling multiple projects ( Music clips, Social and Medical programs ) Starting from identity creating to On Air Broadcasting.
  • Handling clients and marketing campaigns
  • Editing Videos, Color grading and Audio Mixing for multiple projects.
  • Handling a team of 12 employees including Camera men, Audio engineers, Graphic designer, Editors and Color graders
  • Working as a production manager for multiple projects that was made in the production house


  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Identified procedure or process changes required to improve performance and productivity.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Reviewed operations reports to understand numbers and trends.
  • Prepared annual budgets with controls to prevent overages.
  • Increased profit by streamlining operations.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Media Manager

Al Jazeera Media Network
Doha
03.2013 - 04.2019
  • Capturing, Downloading and Transcoding in and out from server files (Live feeds, Agencies, Web Media ... Etc.)
  • Centralized Live 24/7 Connectivity Management, Trouble shooting, Media Transferring and Transcoding management (from & to) 65 Bureau Around the world.
  • Centralized Live 24/7 Connectivity Management, Trouble shooting, Media Transferring and Transcoding management( from & to) AL Jazeera Channels ( Al Jazeera English Doha (AJE) - Al Jazeera Arabic Doha (AJA) - Al Jazeera Mubasher Doha (AJM) - Al Jazeera English London (AJL) - Al Jazeera English DC (AJDC) - Al Jazeera English San Francisco (AJSF) - Al Jazeera English Miami (AJMAM) - Al Jazeera English New York (AJAM) - Al Jazeera Balkans (AJB) - Al Jazeera Turkey (AJT)).
  • Supporting any video Format to be Sent in or out from the channel and also managing the best settings to be used on both sides.
  • Supporting Video Editing team with media going In and Out till it shows in the Gallery Room.
  • Corrupted Media Fixing and Media Handling using Editing, Compositing and Grading Tools.
  • Handling all Main server activities (Deletes, Restores, Holds Etc. ... )
  • Creating FTP Connections Between multiple locations around the world for media sharing.
  • Video ( News Packages, Programs and Documentaries) Editing and Compositing via Multiple Editing softwares ( FCP 7, FCP X, Avid MC, Adobe Premier, News Edit)


  • Developed content for press releases, websites and social media.
  • Managed channel social media pages and increased social media presence, monitoring user engagement.
  • Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
  • Supported upcoming projects and promoted new product launches.
  • Oversaw company media budget, increasing cost efficiency and sales.
  • Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Fostered positive relationships with key business journalists in national and trade publications.

Video Editor

TM Video Productions And Film Editing
Cairo
01.2000 - 02.2013

Working on final cut pro. as video editor

  • Bumpers and promos design on Motion and After effect.
  • Text design on Live-type ( Now included in Motion)
  • Color correcting with COLOR, Gradient and Smoke.
  • Working on combustion and Illustrator.
  • Teaching instructor and Professional user on:

1- Final cut

2- Motion

3- Live type

4- After effects

5- Color

6- Soundtrack

7- Illustrator

8- Particle Creator

9- Cinema Tools

10- Combustion

11- Davinci Resolve

12- Smoke

13- Avid MC

14- Adobe Photoshop

Projects worked on:

1- Super Star Mohamed Noor Promos (2010).

2- Working on Super Star Mohamed Noor Clip (2010)

3- Super Star Karim Mohsen Promos (2010).

4- Super Star Tamer Hosny Promos (2010).

5- DJ Khaleed Hussain Promos (2010)

6- Asheta (Documentary movie about Nubian culture)

7- Made in Chine (Doc-Drama about Chinese products).

8- MASCOM Graduation projects for MSA , Modern Academy, Cairo university, Ain Shams university, Cairo Academy and Canadian university (Egypt).

9- Eight training courses at TM video since the beginning of the year until now.

10- Giving Training courses for what mentioned above at Apple Sync (Egypt).

11- Giving Training courses for what mentioned above at the governmental TV institute (Egypt).

12- Giving Training courses for what mentioned above at the Canadian university (Egypt).

13- Giving Training courses for what mentioned above at the Cinema institutes (Egypt).

14- Egyptian Presidential Documentaries (Egyptian TV) Since 2007 to 2009

15- Audi Ads. (Europe) 2003

16- Documentaries for Egyptian TV since 2007 to 2009

17- Damson Products Ads. Since 2000 till now.

18- Tunisian singer Nancy video clip editing (Ya haderet song) 2003

19- El mogameron el khamsa 1st season cartoon editing 2000

20- Amaken fee el alb program editing 2002

21- Samera Ahmed documentary for Egyptian TV 2004

22- Racism documentary for TV-France

23- Training courses at TM video.

24- Training courses at Apple Sync.

25- Training courses at governmental TV institute (Egypt).

26- Graduation projects for IAMS, MSA, MODERN ACADEMY, AUC, CAIRO UNIV, ALEX UNIV, CAIRO INSTITUTE.

Education

Mathematics Education

Manor House School
Cairo
06.1996 - 06.2002

Telecommunications Engineering

Modern Academy For Engineering And Technology
Cairo
06.2002 - 06.2007

Skills

Workflow Optimization

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Accomplishments

  • Documented and resolved the progressive broadcasting issue in Al Jazeera Channel which led to having different types of mirrorless cameras used.
  • Collaborated with team of 15 Encoder in the launching of Disney+ in APAC & CEEMEA areas.
  • Supervised team of 10 staff members to build a whole new department that now is considered one of the main functions here in Cairo
  • Achieved Excellent results by introducing Adobe Premier for bureaus editing around the world and training all cameramen on it.
  • Achieved best performance employee for 4 consecutive years through effectively helping with the Performance of media desk in Al Jazeera headquarters .

Software

Adobe Premiere

Adobe After Effects

Adobe Encoder

Final Cut 7

Final Cut X

Davinci Resolve Studio

Cinema 4D

Avid Media Composer

Avid iNews

Avid Protools

Jira

Telestream Vantage

WFS Carbon Coder

Adobe Photoshop

Adobe Illustrator

Grassvalley Aurora News Browse

Aspera Media Server

AWS

Arvato Media Asset Management (VPMS)

Octopus Newsroom

Avid Media Central

Black Magic Media Express

Certification

Customer Success Management Fundamentals

Timeline

Customer Success Management Fundamentals

09-2022

How to Handle Poor Performers

06-2022

Having Difficult Conversations: A Guide for Managers

06-2022

Change Management Foundations

06-2022

Delegating Tasks

06-2022

Organization Communication

05-2022

How to Set Goals When Everything Feels Like a Priority

05-2022

Managing High Performers

05-2022

Creating a Culture of Collaboration

05-2022

Interpersonal Communication

04-2022

Unconscious Bias

04-2022

Distribution Encoding Team Lead

Pixelogic Media
12.2020 - 10.2023

Operations Manager

TERA Media Productions
05.2019 - 11.2020

Avid Media Composer Super User

07-2018

Media Manager

Al Jazeera Media Network
03.2013 - 04.2019

Adobe Creative Suite

07-2012

Network +

08-2007

CCNA

06-2007

Telecommunications Engineering

Modern Academy For Engineering And Technology
06.2002 - 06.2007

Video Editor

TM Video Productions And Film Editing
01.2000 - 02.2013

Mathematics Education

Manor House School
06.1996 - 06.2002
Rami EyadaDigital Media Operations - Digital Media QC, Encoding, Packaging & Delivery Team Lead