Ramy Samir Tawfik
CAM Enterprise Egypt
Giza
Summary
Dynamic Channel Account Manager with a proven track record at Motorola Solutions, enhancing partner satisfaction and driving channel sales through strategic marketing and relationship building. Skilled in CRM software and competitor analysis, I excel in fostering collaboration and delivering impactful results in fast-paced environments.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Channel Account Manager Enterprise
Motorola Solutions
07.2020 - Current
- Improved partner satisfaction by providing ongoing support, training, and resources for successful collaboration.
- Maintained a high level of industry expertise by participating in ongoing professional development opportunities, staying informed on market trends, competitor activities, and customer needs.
- Provided accurate forecasting of pipeline opportunities through diligent tracking of partner activities in CRM systems.
- Developed comprehensive marketing plans in partnership with the marketing team to drive increased brand awareness within the channel network.
- Streamlined processes for partner enablement by creating standardized materials tailored for specific vertical segments or industries served by our channel network.
- Increased channel sales by developing and maintaining strong relationships with key partners.
- Established trust among partnered organizations by resolving disputes promptly and fairly while preserving long-term business relationships.
Regional Sales Manager
Schneider Electric
06.2015 - 06.2020
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Executed successful promotional events and trade shows.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Senior Technical Sales Engineer
PELCO by Schneider Electric
08.2010 - 05.2015
- Organized trade shows and conferences to promote brand awareness among potential clients in target markets.
- Negotiated contracts skillfully with favorable terms for both the company and clients, fostering long-term partnerships.
- Collaborated with internal teams to develop custom products for unique client requirements, resulting in successful project completions.
- Conducted regular client check-ins to gauge satisfaction levels, address any concerns, and identify potential upsell opportunities.
- Maintained extensive knowledge of competitor products and services for effective positioning during sales conversations.
- Collaborated with sales and engineering to meet and exceed revenue targets.
Senior Network Technical Support Engineer
Systems Engineering of Egypt
06.2005 - 07.2010
- Enhanced network performance by troubleshooting and resolving complex technical issues.
- Streamlined network operations by implementing standard operating procedures for routine maintenance tasks.
- Administered vendor relationships, facilitating smooth communication between internal teams and external partners during project implementations.
- Served as a technical liaison between engineering teams and non-technical staff members, bridging knowledge gaps to ensure seamless collaboration.
Programming Developer
Misr Security Systems
02.2002 - 02.2005
- Improved software performance by identifying and resolving coding inefficiencies.
- Implemented effective monitoring solutions that enabled proactive identification of potential system bottlenecks or issues before impacting end users.
- Led training sessions for team members on new tools and technologies to enhance skill sets and improve project outcomes.
- Increased application scalability by implementing efficient load balancing strategies across server infrastructure.
Education
Bachelor in Computer Science - Information Technology
Future Academy
Cairo 04.2001 -
Skills
CRM software
Competitor analysis
Salesforce
Teamwork and collaboration
Product knowledge
Timeline
Channel Account Manager Enterprise
Motorola Solutions
07.2020 - Current
Regional Sales Manager
Schneider Electric
06.2015 - 06.2020
Senior Technical Sales Engineer
PELCO by Schneider Electric
08.2010 - 05.2015
Senior Network Technical Support Engineer
Systems Engineering of Egypt
06.2005 - 07.2010
Programming Developer
Misr Security Systems
02.2002 - 02.2005
Bachelor in Computer Science - Information Technology
Future Academy
04.2001 -
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