Ramy Moustafa El-farash
Faisal,Giza
Summary
Honest and hardworking Civil Engineer with a history of complying with deadlines and safety regulations. Proficient in interpreting spreadsheets and blueprints. Experienced in administration management and leadership
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer service agent
Concentrix
Cairo, Cairo
01.2023 - 01.2025
- Participated in team meetings sharing best practices for improving service delivery.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Processed over 50 inbound customer calls daily, providing information on service or product upgrades
- Assisted customers with additional retail services, including alterations, special orders, and item loans.
Site Engineer
El Saad International Consulting Engineering
, Cairo
11.2022 - 11.2023
- Monitored supply chain management reducing delays in delivery of essential materials.
- Improved efficiency with regular site inspections and maintenance.
- Dealt with subcontractors negotiating terms and conditions for contracts.
- Delivered projects within deadlines by efficiently managing resources and personnel.
- Maintained clear communication lines amongst team members promoting harmonious working environment.
- Streamlined nearly 70% of workflow processes enhancing operational efficiency on construction sites.
- Implemented innovative engineering solutions improving the overall performance of construction works on site.
- Coordinated construction activities to ensure alignment with project plans.
Civil site engineer
Taalat Moustafa Group
, Giza
01.2021 - 10.2022
- Collaborated with construction teams for successful project execution.
- Conducted site inspections to ensure adherence to engineering standards and regulations.
- Tested sites and materials to assess strength and quality.
- Managed construction flow and timetable, liaising with architects and management teams to resolve technical issues in 2 housing projects.
- Liaised with contractors and clients to establish effective working relationships.
- Audited and approved thework of team members and oversaw corrections.
Education
Bachelor of Civil Engineering - Civil Engineering
Mansoura University
Al Mansurah, Dakahlia, Egypt 10.2015 - 07.2020
Skills
- Communication proficiency
- Concrete construction
- Excellent in Microsoft Office
- AutoCAD proficiency
Languages
Arabic
Native
English
Fluent
French
Intermediate
Timeline
Customer service agent
Concentrix
01.2023 - 01.2025
Site Engineer
El Saad International Consulting Engineering
11.2022 - 11.2023
Civil site engineer
Taalat Moustafa Group
01.2021 - 10.2022
Bachelor of Civil Engineering - Civil Engineering
Mansoura University
10.2015 - 07.2020
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