Summary
Overview
Work History
Education
Skills
designing-reading-music-jumping rope-dancing-learning new stuff
Timeline
GeneralManager

Rana Diab

General Manager
Alexandria

Summary

Forward thinking General Manager with 19 years of experience in sales and export. dedicated to delivering positive customer experiences to promote loyalty and repeat business.

Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value. . Excellent reputation for resolving problems and improving customer satisfaction.

Excellent reputation for solving problems & improving costumer satisfaction .

I am always ready to help team achieve company goals

Overview

21
21
years of professional experience
1
1
year of post-secondary education

Work History

General & Export Manager

FRESH PLUS COMPANY
Alexandria
12.2008 - Current

-Developed and maintained relationships with customers and suppliers through account development.

-Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

-Training low-level managers and staff.

-Good knowledge of different business functions

Communicate and relate well to staff.

-Motivational abilities and problem-solving skills.

-Open to employee feedback to ensure a harmonious work environment.

-Patience and attention to detail

- Working knowledge of marketing strategies,Understand customer needs and suggest changes in products to meet these needs.

Provide excellent services and ensure customer satisfaction to build business.

-Represent company brand in sales conferences and trade shows.

-Plan and coordinate the international shipment of goods.

-Ensure that shipments are in compliance with the laws and regulations governing the export industry.

-Understanding of international trade and market demands.

-Planning and managing logistics, warehouse, transportation and customer services

- negotiating with suppliers, manufacturers, retailers and consumers

- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

- Arrange warehouse, catalogue goods, plan routes and process shipments.

-Resolve any arising problems or complaints

-Get sales insights for more effective selling. Stay
informed and up-to-date on your accounts and
leads to turn cold calling into warm conversations.

-Design logos,cartons,brochures,cards,yards,exhibitions stands with special & attractive ideas

Sales & Export Manager

EGCT COMPANY
alexandria
01.2002 - 12.2008
  • Prepared merchandise for sales floor by pricing or tagging.
  • Full control of external relationships with foreign clients.
  • revised all logistic and shipments procedures.
  • negotiating freights and claims with shipping lines.
  • attend all international exhibitions that we shared in,to meet our old and new clients .
  • shared in all designs like cartons-cards-yards-brochures-stickers etc...
  • give instructions to packing house regarding loads to meet our clients needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

Electrical & Biomedical Engineer

ROYAL HOSPITAL
alexandria
08.2001 - 01.2002
  • Performed in-depth electrical acceptance testing of completed hardware.
  • Administered both energized and de-energized testing on multi-design change packages.
  • Monitored manufacturing operations of electrical devices for compliance with safety protocols.
  • checked with devices insurance companies in case of any failure or breakdown.
  • proceed with weekly reports concerning medical devices .
  • check out operation room devices safety before any operation.

Education

Bachelor of Engineering - Electrical Engineering

Faculty of Engineering
Alexandria ,Egypt
07.2001 - 07.2002

Skills

Good knowledge of different business functions Strong leadership qualities Excellent communication skills Good interpersonal skills Active natureMotivational abilities and problem-solving skills

designing-reading-music-jumping rope-dancing-learning new stuff

I like reading philosophy books,listen to all kind of music as i feel music is the way to happiness.

designs & arts are one of my best concern as i design logos,yards,cards,exhibitions & meeting stands ,...etc.

I am always greedy to learn more in all fields ,also new languages and traditions.

Timeline

General & Export Manager

FRESH PLUS COMPANY
12.2008 - Current

Sales & Export Manager

EGCT COMPANY
01.2002 - 12.2008

Electrical & Biomedical Engineer

ROYAL HOSPITAL
08.2001 - 01.2002

Bachelor of Engineering - Electrical Engineering

Faculty of Engineering
07.2001 - 07.2002
Rana DiabGeneral Manager