Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rania Albayaa

Inside Sales Account Manager
Maadi Cornish,C

Summary

Results-driven Inside Sales Account Manager with a proven track record in SaaS and tech-driven B2B sales across GCC and UK markets. Adept in solution selling, CRM pipeline management, and executive-level engagement. Highly skilled in managing full sales cycles - from lead qualification to deal closure - and exceeding revenue targets through strategic outreach, crossfunctional collaboration, and value-based selling. Known for driving business growth through proactive customer engagement and consultative sales strategies.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Inside Sales Account Manager

BasharSoft
01.2025 - Current
  • Company Overview: (Wuzzuf & Forasna)


  • Milestone Successes: Consistently exceeded sales targets by applying principles from SPIN Selling and Gap Selling to uncover client challenges and deliver tailored, high-impact solutions. My approach to negotiation draws from Never Split the Difference, helping me close deals with empathy and confidence.


  • Client Relationship Management: Engage and consult with C-suite stakeholders, ensuring a trusted partnership and long-term satisfaction.


  • Pipeline & CRM Management: Oversee a robust sales pipeline using CRM tools to track performance, forecast revenue, and optimize conversion rates.


  • Tailored Business Solutions: Customize Packages to meet unique client needs across industries.


  • Cross-Functional Collaboration: Work closely with developers and marketing teams to ensure smooth product alignment.


  • Strategic Networking: Represent Bashar Soft at trade shows, conferences, and industry events, expanding our presence in key markets.

Senior Sales & Business Development Executive

PlanRadar
08.2022 - 01.2025
  • Prospected and engaged decision-makers in the construction and facilities management sectors, achieving 20+ qualified monthly meetings and making 100+ calls daily.


  • Generated and managed a sales pipeline with $700,000 in opportunities under development, contributing to an average of $175,000 in closed-won deals per Q.


  • Leveraged the MEDDICC & BANT qualification framework to identify and advance high-quality leads, ensuring alignment with client pain points and solutions.


  • Collaborated with cross-functional teams and regional stakeholders to introduce PlanRadar to new markets.


  • Consistently exceeded performance metrics in a fast-paced, target-driven environment, contributing to the company's growth and market expansion.


  • Developed expertise in CRM systems, cold calling, and discovery techniques, fostering trust and rapport with prospects.

Technical Support Specialist

Sony
07.2021 - 07.2022
  • Provided technical assistance and troubleshooting support to customers.
  • Collaborated with cross-functional teams to identify and escalate product defects.
  • Conducted product training and created comprehensive documentation, resulting in an increase in customer self-resolution rates.

Customer Service Representative

British Council
10.2020 - 07.2021
  • Managed a high volume of customer inquiries via phone, email, and chat.
  • Utilized active listening and problem-solving skills to address customer concerns and provide accurate information on British Council programs and services.
  • Led customer service training sessions for new hires.
  • Conceptualized and implemented an online feedback system.

Education

Professional Certificate - Sales and Marketing

The American University in Cairo
04.2025 - 10.2025

Bachelor's degree - Arts, Department of English language and literature

Cairo University
01.2016 - 01.2020

Skills

Sales

Timeline

Professional Certificate - Sales and Marketing

The American University in Cairo
04.2025 - 10.2025

Inside Sales Account Manager

BasharSoft
01.2025 - Current

Senior Sales & Business Development Executive

PlanRadar
08.2022 - 01.2025

Technical Support Specialist

Sony
07.2021 - 07.2022

Customer Service Representative

British Council
10.2020 - 07.2021

Bachelor's degree - Arts, Department of English language and literature

Cairo University
01.2016 - 01.2020

Similar Profiles

CREATE PROFILE
Rania AlbayaaInside Sales Account Manager