Rania Bondok
Head Of LC- ADCB
Cairo
Summary
- Dynamic leader and strategic thinker from ADCB Bank, Egypt, adept in Letters of Credit Operations and team leadership.
- Excelled in enhancing team performance and client satisfaction through expert risk management and outstanding communication.
- Proven track record in optimizing processes and fostering collaboration, achieving significant operational improvements.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
28
28
years of post-secondary education
12
12
Certifications
Work History
Head of Letters of Credit (LC) Department
ADCB Bank, Egypt
New Cairo, C
06.1998 - Current
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Ability to learn quickly and adapt to new situations. - Worked well in team setting, providing support and guidance
- Skilled at working independently and collaboratively in a team environment.
- Work well in team setting, providing support and guidance.
- Passionate about learning and committed to continuous improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assist with daily operations, working efficiently and productively with all team members.
- Leading Letters of Credit department and supervising team of 6 specialists.
- Collaborate with corporate clients, financial institutions and regulatory bodies to facilitate seamless LC transactions.
- Conduct training sessions and workshops to enhance team knowledge and performance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently
- Worked effectively in fast-paced environments
Deputy Head of Trade Finance
Union National Bank – Egypt (UNB-E) Formerly ‘Alex
New Cairo
06.2016 - 06.2020
- Vice President of Trade Finance plays multiple roles in managing operations, overseeing and supporting trade finance operations, developing strategy, ensuring compliance, and maintaining client relationships.
- Assist Head of Trade Finance in managing te department, ensuring alignment with strategic objectives of bank.
- Supervise and mentor junior employees and provide mentoring, training and development opportunities.
- Conduct performance evaluations, set goals, and ensure team achieves its goals.
Supervising processing of trade finance products such as letters of credit, guarantees and documentary collections. - Ensure that all operations comply with international trade laws, regulations and internal policies. Managing risks associated with trade finance transactions.
Identify and implement process improvements to enhance efficiency and reduce operational risks. - Maintain and develop relationships with key clients, ensuring their trade finance needs are met.
Resolve complex customer issues and provide high level support to ensure customer satisfaction. - Promote trade finance products and services to existing and potential clients.
Contribute to development and implementation of trade finance strategy in line with overall objectives of bank. - Conduct market research to stay informed about industry trends, competitor activities and regulatory changes.
- Collaborate with product development teams to create and enhance trade finance products.
- Develop and deliver training programs for employees to ensure are familiar with trade finance products and regulatory requirements.
- Support adoption of digital tools and technologies to enhance trade finance operations.
- Ensure that trade finance systems are working properly and liaise with IT to improve system and troubleshoot problems.
- Develop and update policies and procedures related to trade finance to ensure compliance and efficiency.
- Regularly review trade finance documents to ensure accuracy and adherence to legal and regulatory standards.
- Conduct risk assessments for trade finance transactions and implement appropriate risk mitigation strategies.
- Monitor compliance with regulatory requirements and internal policies, and take corrective actions as needed.
Education
Bachelor of Commerce-Cairo University - Accounting
Sainte Famille
Al Mansurah, Egypt 01.1997 - Current
Skills
Customer ServiceTeam buildingMultitasking AbilitiesTroubleshootingLetters of Credit OperationsRisk ManagementClient Relationship ManagementRegulatory ComplianceProcess OptimizationTeam Leadership and DevelopmentNegotiation
Languages
Arabic
Native language
English
Advanced
C1
Certification
CDCS) Certified Documentary Credit Specialist
Interests
Professional Development: Committed to continuous learning through industry conferences, seminars, and certifications to stay updated with best practices in trade finance
Mentoring*: Enjoy mentoring and coaching junior team members, helping them develop their skills and advance their careers in trade finance
Reading and Writing: Engaging in reading financial journals, trade finance publications, and contributing articles to industry magazines
Volunteering*: Involved in community service and financial literacy programs to give back to the community and promote financial education
Accomplishments
Part of the team responsible for the Centralization process of Trade Finance Service Department in Cairo.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved external and internal audit comments.
Participate in developing the bank’s work system through developing the T24 system
sports, shopping
I love walking because it provides me with many benefits, including maintaining physical fitness, weight, and heart health, reducing stress, enhancing creative thinking and problem-solving abilities, and improving sleep. In addition, exercising helps achieve balance with other activities such as time management skills, leadership, and taking responsibility.
The hobby of shopping is a great and fun way to learn about the latest products and experience various lifestyles
Timeline
Deputy Head of Trade Finance
Union National Bank – Egypt (UNB-E) Formerly ‘Alex
06.2016 - 06.2020
Head of Letters of Credit (LC) Department
ADCB Bank, Egypt
06.1998 - Current
Bachelor of Commerce-Cairo University - Accounting
Sainte Famille
01.1997 - Current
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