Rania Mounir
Giza
Summary
Personal skills Team working & communication skills developed during group projects. Ability to work independently & as an effective team member. Able to learn new tasks quickly Ability to work under stress. Excellent in using accounting excel and other office programs in computer (ICDL from Microsoft).
Overview
5
5
years of professional experience
1
1
Language
Work History
Telesales Representative
Bank Ahli Of Kwuit
Cairo
06.2021 - Current
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Recorded contact information of customers and potential customers in internal database.
- Completed daily cold calling and outreach to build sales pipeline.
- Built relationships with customers using strong persuasion and active listening skills.
- Followed up with customers to solicit further sales.
- Completed daily and weekly sales reporting using assigned tools.
Direct Sales Executive
Attijariwafa Bank Egypt
02.2019 - 05.2021
- Welcome customer to obtain information and explain available services
- Cross selling all the bank’s products
- Ensure service excellency
- Handling all inquiry received from clients
- Receiving complaints from customer and handle it
Branch sales
Victoria secret
01.2018 - 01.2019
- Greeting and directing customers
- Providing accurate information such as product features, pricing and after-sales services
- Inform customers about discounts and special offers
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
Teacher
Future international Nursery
01.2017 - 12.2017
- Developing and implementing lessons and work schemes, using the Early Years Foundation Stage as a framework
- Providing a safe and stimulating environment that facilitates learning
- Organizing and supervising play and work activities (reading, cooking, music, and dancing (
- Liaising with parents, careers and professionals such as speech therapists and health visitors.
Education
Bachelor of Business Administration - undefined
Pharaohs
Academy
Skills
Banking system
Ms office
Administrative support
Timeline
Telesales Representative
Bank Ahli Of Kwuit
06.2021 - Current
Direct Sales Executive
Attijariwafa Bank Egypt
02.2019 - 05.2021
Branch sales
Victoria secret
01.2018 - 01.2019
Teacher
Future international Nursery
01.2017 - 12.2017
Bachelor of Business Administration - undefined
Pharaohs
Academy