Rasha Sayed Abd-elsalam
Cairo,Elmaadi
Summary
Dynamic Quality Specialist with a proven track record at Police Hospital, adept at implementing rigorous testing protocols and enhancing team performance through effective training. Skilled in data interpretation and problem-solving, I successfully reduced customer complaints and contributed to ISO certification, fostering a culture of continuous improvement and operational excellence.
Overview
21
21
years of professional experience
7
7
Certifications
1
1
Language
Work History
Quality Specialist
Police Hospital
01.2020 - Current
- Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
- Conducted detailed root cause analyses following any non-conformance events, leading to swift identification and mitigation of potential risks.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Reduced customer complaints by streamlining the complaint resolution process and addressing root causes of issues.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Monitored supplier performance, ensuring timely delivery of high-quality materials for use in production processes.
- Played a key role in achieving ISO certification by preparing necessary documentation and facilitating successful audits.
- Optimized the calibration program for measuring equipment, reducing downtime due to inaccurate readings or malfunctioning instruments.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Conducted investigations into questionable test results.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Reviewed production processes and identified potential quality issues.
- Recorded and organized test data for report generation and analysis.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Developed and implemented procedures to meet product quality standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Conducted data review and followed standard practices to find solutions.
- Created testing protocols to be used across product lines.
- Performed tests and inspections to conform to established standards.
- Performed routine maintenance and calibration on testing equipment.
Clinical Pharmacy Specialist
Police Hospita and Ainshams University
09.2004 - 12.2019
- Streamlined pharmacy processes for improved efficiency by reviewing prescriptions and identifying potential drug interactions.
- Developed clinical guidelines for the safe and effective use of high-risk medications in collaboration with other healthcare professionals.
- Educated patients on proper medication use, side effects, and lifestyle modifications to support their health goals.
- Enhanced patient care by developing and implementing comprehensive medication therapy management plans.
- Improved formulary management by evaluating the safety, efficacy, and cost-effectiveness of medications for potential inclusion or exclusion from hospital formularies.
- Led initiatives to improve antimicrobial stewardship by monitoring antibiotic usage patterns and recommending targeted interventions for optimal treatment outcomes.
- Increased patient satisfaction with personalized medication counseling, addressing concerns and promoting adherence to treatment plans.
- Promoted a culture of continuous improvement by identifying areas for potential enhancement in clinical pharmacy practice and recommending appropriate solutions.
- Reduced hospital readmissions by conducting thorough medication reconciliations during patient transitions of care.
Education
Total Quality Management Diploma -
Ainshams
2023
Egyptian Board In Pharmacy -
Cairo
05.2021
Pharmacy Management Diploma -
Canadian International Academy
05.2017
American Board In Pharmacotherapy -
USA
2016
Clinical Pharmacy Diploma -
Sin Shams University
2015
Bacalor’s Degree In Pharmacy -
Cairo University
2003
Skills
Discretion
Certification
Safe use of prescription drug
Timeline
Root cause analysis work shop from GAHAR
06-2024
Health insurance and comprehensive health coverage:opportunity and challenge at the Arab conference
12-2023
Venous thromboembolism prophylaxis and treatment in adults
09-2022
Awareness and information program regarding hospital registrations requirements
03-2022
Safe use of prescription drug
10-2020
Quality Specialist
Police Hospital
01.2020 - Current
Ms word/MS power point/Internet
08-2017
SMART pharmacy master class and SMART preceptor training
03-2017
Clinical Pharmacy Specialist
Police Hospita and Ainshams University
09.2004 - 12.2019
Total Quality Management Diploma -
Ainshams
Egyptian Board In Pharmacy -
Cairo
Pharmacy Management Diploma -
Canadian International Academy
American Board In Pharmacotherapy -
USA
Clinical Pharmacy Diploma -
Sin Shams University
Bacalor’s Degree In Pharmacy -
Cairo University