Rasha Sayed Abd-elsalam
Cairo,Elmaadi
Summary
Dynamic Quality Specialist with a proven track record at Police Hospital, adept at implementing rigorous testing protocols and enhancing team performance through effective training. Skilled in data interpretation and problem-solving, I successfully reduced customer complaints and contributed to ISO certification, fostering a culture of continuous improvement and operational excellence.
Overview
21
21
years of professional experience
7
7
Certifications
1
1
Language
Work History
Quality Specialist
Police Hospital
01.2020 - Current
- Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
- Conducted detailed root cause analyses following any non-conformance events, leading to swift identification and mitigation of potential risks.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Reduced customer complaints by streamlining the complaint resolution process and addressing root causes of issues.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Monitored supplier performance, ensuring timely delivery of high-quality materials for use in production processes.
- Played a key role in achieving ISO certification by preparing necessary documentation and facilitating successful audits.
- Optimized the calibration program for measuring equipment, reducing downtime due to inaccurate readings or malfunctioning instruments.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Conducted investigations into questionable test results.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Reviewed production processes and identified potential quality issues.
- Recorded and organized test data for report generation and analysis.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Developed and implemented procedures to meet product quality standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Conducted data review and followed standard practices to find solutions.
- Created testing protocols to be used across product lines.
- Performed tests and inspections to conform to established standards.
- Performed routine maintenance and calibration on testing equipment.
Clinical Pharmacy Specialist
Police Hospita and Ainshams University
09.2004 - 12.2019
- Streamlined pharmacy processes for improved efficiency by reviewing prescriptions and identifying potential drug interactions.
- Developed clinical guidelines for the safe and effective use of high-risk medications in collaboration with other healthcare professionals.
- Educated patients on proper medication use, side effects, and lifestyle modifications to support their health goals.
- Enhanced patient care by developing and implementing comprehensive medication therapy management plans.
- Improved formulary management by evaluating the safety, efficacy, and cost-effectiveness of medications for potential inclusion or exclusion from hospital formularies.
- Led initiatives to improve antimicrobial stewardship by monitoring antibiotic usage patterns and recommending targeted interventions for optimal treatment outcomes.
- Increased patient satisfaction with personalized medication counseling, addressing concerns and promoting adherence to treatment plans.
- Promoted a culture of continuous improvement by identifying areas for potential enhancement in clinical pharmacy practice and recommending appropriate solutions.
- Reduced hospital readmissions by conducting thorough medication reconciliations during patient transitions of care.
Education
Total Quality Management Diploma -
Ainshams
2023
Egyptian Board In Pharmacy -
Cairo
05.2021
Pharmacy Management Diploma -
Canadian International Academy
05.2017
American Board In Pharmacotherapy -
USA
2016
Clinical Pharmacy Diploma -
Sin Shams University
2015
Bacalor’s Degree In Pharmacy -
Cairo University
2003
Skills
Discretion
Sampling
Project Management
Materials inspection
Sound quality management techniques
Correction action planning
Technical capacity
Adept at performing analysis
Data interpretation
Protocol development
Corrective actions
Operations monitoring
Testing procedures
Type analysis
Performance testing
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Critical Thinking
Data Entry
Interpersonal Communication
Dependable and Responsible
Training and Development
Certification
Safe use of prescription drug
Timeline
Root cause analysis work shop from GAHAR
06-2024
Health insurance and comprehensive health coverage:opportunity and challenge at the Arab conference
12-2023
Venous thromboembolism prophylaxis and treatment in adults
09-2022
Awareness and information program regarding hospital registrations requirements
03-2022
Safe use of prescription drug
10-2020
Quality Specialist
Police Hospital
01.2020 - Current
Ms word/MS power point/Internet
08-2017
SMART pharmacy master class and SMART preceptor training
03-2017
Clinical Pharmacy Specialist
Police Hospita and Ainshams University
09.2004 - 12.2019
Total Quality Management Diploma -
Ainshams
Egyptian Board In Pharmacy -
Cairo
Pharmacy Management Diploma -
Canadian International Academy
American Board In Pharmacotherapy -
USA
Clinical Pharmacy Diploma -
Sin Shams University
Bacalor’s Degree In Pharmacy -
Cairo University