REDA MOHAMED
Awlad Saqr,SHR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Captain ORDER
NAGUIB MAHFOUZ CAFE
04.2022 - 04.2025
- Managed team of 8 wait staff to ensure high service standards and guest satisfaction
- Enhanced table turnover rates by 20% through efficient coordination and time management
- Supported wine selection, resulting in 15% increase in wine sales after obtaining Certified Wine Specialist certification
- Enhanced passenger experience with professional communication and timely departures and arrivals.
- Improved flight safety by conducting thorough pre-flight inspections and adhering to strict FAA regulations.
Head Waiter
POTTERY CAFE
03.2020 - 04.2022
- Supervised and trained team of 6 waiters, leading to 25% improvement in customer service ratings
- Developed and implemented streamlined ordering process, reducing errors by 30%
- Assisted in menu planning and wine pairing, increasing overall sales by 10%
- Streamlined payment process for customers by implementing efficient check handling procedures among the wait staff.
Waiter
HADRAMOUT RESTAURANT
03.2018 - 03.2020
- Provided exceptional dining service to customers, maintaining 95% satisfaction rate
- Upsold daily specials and beverages, boosting average check size by 12%
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing overall dining experience
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Arts - HOLDER OF THEINSTITUTE OF RITUALS RESIDENTS
AL AZHAR UNIVERSITY
TANTA 09-2013
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Organizational skills
Timeline
Captain ORDER
NAGUIB MAHFOUZ CAFE
04.2022 - 04.2025
Head Waiter
POTTERY CAFE
03.2020 - 04.2022
Waiter
HADRAMOUT RESTAURANT
03.2018 - 03.2020
Associate of Arts - HOLDER OF THEINSTITUTE OF RITUALS RESIDENTS
AL AZHAR UNIVERSITY
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