Refaat Elsheikh
Compound Maneger
Cairo,New Cairo
Summary
Accomplished Manager with a proven track record at Compound Silver Palm, enhancing customer satisfaction and team productivity through strategic planning and improvement initiatives. Skilled in sales and marketing, adept at fostering collaborative environments and streamlining operations. Achieved significant foot traffic increase at Cloud Nine Mall New Cairo, showcasing strong leadership and communication abilities.
Overview
2
2
Languages
Work History
Manager
Compound Silver Palm
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Coordinator
Spot Mall New Cairo
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Mall Manager
Cloud Nine Mall New Cairo
- Increased foot traffic to the mall by coordinating special events, promotions, and marketing campaigns that attracted new visitors.
- Monitored daily operations of the mall, identifying areas for improvement and ensuring all departments were functioning efficiently.
- Boosted social media presence through targeted marketing campaigns that showcased exclusive offers from tenants and highlighted upcoming events at the mall.
- Coordinated emergency preparedness plans while maintaining compliance with local regulations, ensuring a swift response during unforeseen circumstances.
- Streamlined communication between store owners and management by establishing regular meetings and open channels of communication for feedback.
Coordinator
Agora Mall New Cairo
Education
Bachelor Of Arts - Social Service Department
Ain Shams University
CairoSkills
Improvement initiatives
Timeline
Manager
Compound Silver Palm
Coordinator
Spot Mall New Cairo
Mall Manager
Cloud Nine Mall New Cairo
Coordinator
Agora Mall New Cairo
Bachelor Of Arts - Social Service Department
Ain Shams University
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