Rehab Mehanny

* Increased sales revenue by streamlining the sales operations process and implementing effective strategies.

*Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.

*Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.

*Monitored property listings, collaborated with sales teams to manage property availability, and maximized inventory turnover.

*Supervised contract preparation, negotiation, and execution for sales and leases, ensuring compliance with regulatory and company standards.

*Analyzed sales performance, inventory turnover, and lead conversion rates, generating reports to aid strategic decision-making.

*Maintained strong broker and client relationships by overseeing contract management, payments, and effective communication.

*Worked closely with finance to manage broker and team commissions, track payments, and support operations financial planning.

*Inventory Management:

Acting as the checkpoint for a unit's availability with sales team.

Responsible for insuring ATS are priced, uploaded on system and sending update to sales teams.

Monitoring inventory levels and coordinating with sales team to ensure availability.

*Leads Management:

Responsible for receiving leads from different sources (Walkin -Offline -Digital), distribute and assign to salespersons, follow up on sales calls and feedback.

Analyzing sales data and broker leads to optimize sales team activities.

Conducting regular reports and data analysis on lead quality and sales team performance.

*Broker Management:

Creating brokerage contracts and ensuring timely contract signatures and expiration.

Handling claims

Maintaining strong relationships with broker

companies to ensure smooth transactions and issue resolution.

*New sale contracting process:

Ensuring accuracy of clients’ data in URF and uploading complete client information on the

system.

Managing reservation and contracting processes efficiently.

Providing necessary sales reports and data analysis to the head of Operation.

*Prepared sales documentation for booking, reserving, and buying units

*Managed contracts process by preparing clients' contracts, payment plans, and modifying contracts

*Ensured accurate data entry and presentation of client and unit information on CRM

*Followed up on signed contracts from clients and updated CRM database

*Oversaw inventory management and prepared reports for the Sales team

*Prepared daily and weekly sales reports and reported to the head of operations

*Coordinated with finance to issue commissions for brokers

*Handled client complaints and resolved issues by coordinating with relevant departments

*Built client relations through visits, phone calls, and daily contact

*Scheduled meetings with clients to complete necessary documentation for various actions such as unit reinstatement and change

of ownership and resales process.