Executive Assistant with over ten years of office coordination experience within the education field. Problem solver with an aptitude for complex scheduling and event
planning, database management.
· Handling and organizing all the department common midterm & final exams through Oracle system starting from choosing dates, booking class rooms, distributing sections with proctors, labeling the exam envelopes. Organizing everything related to students with disabilities exams.
· Preparing the Department Academic Schedule and entering it on the system and arranging with other departments any course conflicts.
· Handling the text books requisition for courses offered every Academic year.
· Coordinating all the add & drop period starting from meeting students, studying their cases, checking all the waiting list students, raising capacities and override requests through Oracle system.
· Checking up all the requirements of the faculty members such as all the stationeries they need, their demands of the classrooms as changing to lecture capture rooms, their compensation forms, booking rooms for any meetings or events, all their make up or incomplete exams, etc.
· Preparing the yearly analysis teaching load for the faculty members.
· Arranging all the department meetings and events
· Coordinating the head of the department calendar.
· Receiving all the department phone calls and answering all inquiries needed to be clarified.
· Filing hardcopies and soft copies for all the department documents such as the Banner & detailed grades, Incomplete grades, etc.
· Helping students in any inquiries related to the college or accounting Department
· Using PASW statistics software to do exit survey every semester.
• Teaching primary level (third & fourth grade)
Research Assistant for MED-IST project .
• Assist manager in searching using search engines on the internet for new suppliers and exporters in China.
• Searching on net for exhibitions held dealing with computer components ex. Cebit 2006.
• Getting direct and indirect contact with suppliers through phone emails and faxes.
• Receive suppliers’ calls, and informing them with basic information for the products in which the company is interested.
• Place order with the company which Manager interested in.
• Searching for freight companies on net contacting them & having the best price for the containers.
· Follow the shipment of the goods from origin country till they reach our warehouses.
· Answering phones &meeting clients, arranging appointments.
· RMA Department, following all the RMA starting from sending the report and getting agreement, sending the RMA till getting credit notes or replacements for them.
· Arranging appointments and meeting clients.
· Monitoring staff attendance on a special software.
· Searching, screening and selection process for CVs and preparing shortlists. In general, following all the procedures of hiring new employees.
· Checking balances on Excel sheets.
· Answering phones, meetings clients& arranging appointments.
· Answering phones & meeting clients.
· Sending offers to companies by emails & faxes, arranging files.
· Answering phones.
· Organizing appointments with clients.
· Sending faxes, Emails & arranging files.
· Preparing Tenders and offers for Hospitals.
Problem Solving
Communication skills
Time management
Multi-tasking
Customer service
Handling work pressure
English (Fluent)
Computer literate (Microsoft Office (Word, Excel, Outlook, PowerPoint)
AWARDS
· Outstanding Administrative Staff (Academic Year 2017-
2018) Qatar University
· Certificate of appreciation for valuable contributions with the students for 3 consecutive academic years (2015 – 2016, 2016– 2017, and 2017–2018) Qatar University
· Certificate of Excellence ( year 2010) Al Qadesseya Model Independent School, Qatar.
COURSES
· Phycological & Family guidance Specialist (Faculty of Women, Ain Shams Universit-2024)
· Certificate of Reiki
Reiki Master Teacher (2023)
· HR Professional Certificate total 100 Training Hours June - Sep 2022(HCC Human Capital Community)
· Emotional Intelligence (Continuing Education Center- Qatar University 2020)
· Oracle Training series (Accounting Club-Qatar University -2015)
· The perfect PA (Spreadhead Training -2014)
· ICDL Certificate-2010
· Defense Language Institute ( Intensive English course -2005)
· A.C.C. computer center (Intermediate level of business, Secretarial work ,word & excel -2000)