Remon Magdy

Work History

Al Safwa Urban Development

01.2022 - 02.2023

Responsible for assisting in the planning, design, installation, support, maintenance, and recovery of server and storage hardware/software that is used as part of the Microsoft Exchange, Active Directory, and Messaging-computing environment.
Responsibilities include setting up user accounts and mailboxes, backup and restore operations, and security.
Assisting in Manage permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination.
The incumbent is to work collectively with a team of servers and network engineers to ensure the stable operation of Exchange e-mail messaging systems.
Monitor each and every part of the operating system like checking the disk space at regular intervals, checking the software versions.
Run the diagnostics on the services which are essential for a server to run
Resolve escalated email routing, connectivity, and filtering support issues.
Assist with large-scale Exchange migrations.
Resolve support tickets and requests.
Monitor, document, and report on system utilization and capacity.
Monitor virus and spam filtering statistics and success rates.
Monitor backups and perform periodic test restores.
Consistently make a good first impression when answering customers questions and technical issues
Other related tasks or duties as assigned or required, and will be under supervisory.