Summary
Overview
Work History
Education
Skills
Timeline
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Remon Reda Fouad

Zagazig,Sharkia

Summary

Experienced banker with more than 12 years of experience in bank. I worked in teller, customer service and digital ambassador. Expert in data analysis and problem solving, with great attention to details and a strong ability to work under pressure.

Overview

15
15
years of professional experience

Work History

Teller

Abasia branch- Mania Elqamh branch
  • Handle transactions for customers, including check cashing, deposits, withdrawals
  • Identify customer needs, provide information on new products and services.

Digital ambassador

Banqie Misr
Mania Elqamh branch – Elqureen branch
11.2021 - Current
  • Analyze customer needs by some simple qustions
  • Help customer to meet his needs easily
  • Provide the most suitable product and service for customer.

Banking services manager

Banquie Misr
Mania Elqamh branch
02.2021 - 11.2021
  • Analyze the performance of tellers every day to help to improve performance teller department.

Customer service representitve

Banquie Misr
Mania Elqamh branch
07.2009 - 08.2009
  • Find out the simple method to explain the suitable product or service to customer
  • Executing banking operations quickly and accurately.

Education

Bachelor of commerce - English section

Zagazig University

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Skills

Ability to convert information into visual diagrams by using Ms Visio and Miro

Timeline

Digital ambassador

Banqie Misr
11.2021 - Current

Banking services manager

Banquie Misr
02.2021 - 11.2021

Customer service representitve

Banquie Misr
07.2009 - 08.2009

Teller

Bachelor of commerce - English section

Zagazig University

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Remon Reda Fouad