Remon Reda Fouad
Zagazig,Sharkia
Summary
Experienced banker with more than 12 years of experience in bank. I worked in teller, customer service and digital ambassador. Expert in data analysis and problem solving, with great attention to details and a strong ability to work under pressure.
Overview
15
15
years of professional experience
Work History
Teller
Abasia branch- Mania Elqamh branch
- Handle transactions for customers, including check cashing, deposits, withdrawals
- Identify customer needs, provide information on new products and services.
Digital ambassador
Banqie Misr
Mania Elqamh branch – Elqureen branch
11.2021 - Current
- Analyze customer needs by some simple qustions
- Help customer to meet his needs easily
- Provide the most suitable product and service for customer.
Banking services manager
Banquie Misr
Mania Elqamh branch
02.2021 - 11.2021
- Analyze the performance of tellers every day to help to improve performance teller department.
Customer service representitve
Banquie Misr
Mania Elqamh branch
07.2009 - 08.2009
- Find out the simple method to explain the suitable product or service to customer
- Executing banking operations quickly and accurately.
Education
Bachelor of commerce - English section
Zagazig University
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Skills
Ability to convert information into visual diagrams by using Ms Visio and Miro
Knowledge about customer service, sales and teller operations into bank
Ability to analyze products and services into bank and compare them with other banks
Excellent communication and people management skills
Strong organizational and project management skills
Ability to define and explain our products and services to achieve customers' expectations
Timeline
Digital ambassador
Banqie Misr
11.2021 - Current
Banking services manager
Banquie Misr
02.2021 - 11.2021
Customer service representitve
Banquie Misr
07.2009 - 08.2009
Teller
Bachelor of commerce - English section
Zagazig University