Riham Awad

Highly analytical professional with winning mentality and substantial experience in leading full spectrum of supply chain management, logistics, and operations across top-tier organizations. Solid track record of implementing robust supply chain strategies, mentoring talented teams, and directing various major projects to reduce costs. Prudent in inventory/stock control and design, warehouse costing, vendors’ selection, and distribution optimization. Success in managing order fulfillment process, operating material equipment, assessing and mitigating supply chain risks/issues, and adhering to regulatory procedures. Articulate and personable communicator continually focused on building robust relationships and promoting synergy across business lines, while possessing excellent analytical and decision-making abilities with keen attention to process details. Proficient in MS Office and Power BI Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.

• Amazon, Dubai, UAE, 2022, Present, Supply Chain Program Manager, Design tactical initiatives to supervise supply chain operations, reduce costs, and improve performance benchmarks. Utilize advanced analytics tools to assess supply chain data, while uncovering trends and actionable insights for informed decision-making. Create set KPIs and promoted culture of accountability and operational excellence in supply chain management. Collaborated globally with supply chain teams and ensure compliance in Project Palmyra implementation. Raised efficiency and customer satisfaction via leadership to teams in developing processes. Managed teams and executed complex supply chain projects, meeting tight timelines and achieving desired outcomes. Led significant efficiency improvements and cost savings by determining opportunities for process optimization, automation, and standardization.
• Procter & Gamble, Dubai, UAE, 2019, 2022, Order Management Team Leader – Distributor Team Logistics Analyst, Devised supply chain strategies, comprising internal/external product lifecycles. Performed root-cause assessment and fostered continuous improvement culture within supply chain processes. Built and mentored high-performing team, catalyzing remarkable turnaround in Levant (OM) performance. Identified risks and implemented supply chain risk mitigation strategies. Successfully secured excellent customer satisfaction and 100% rating in SAMBC Levant region. Surpassed yearly targets via meticulous closing management practices, including accurate inventory forecasting, timely communication with suppliers, and order tracking. Enhanced leadership decision-making by developing transparent visibility into inventory projections.
• Transmar, Cairo, Egypt, 2018, 2019, Pricing Analyst, Led management of updates to tariff guidelines, approvals of specialized rates, and filing of key account contracts. Evaluated emerging market trends, product costs, and contribution margins. Identified suitable pricing positioning for company’s wide products/services range. Applied data-driven methodology by harnessing internal company data and marketplace insights for optimal decisions and enhanced pricing plans. Employed advanced skills in data/financial evaluation to foresee market dynamics in line with organization’s plans.
• DHL Supply Chain - P&G LLP Operations, Cairo, Egypt, 2017, 2018, Central Planning Specialist, Scrutinized suppliers and explored new options to strengthen supply chain networks for raw materials. Directed efforts to resolve conflicts and adapt strategies for improved daily operations. Communicated effectively with suppliers, contributing significantly to management of inventory levels. Improved order processes, reduced transaction costs, and verified supply chain functions. Minimized shipping delays, leading to 90% improvement in operations and offering exceptional client support.
• Damco Egypt LTD, Cairo, Egypt, 2014, 2017, Supply Chain Associate, Spearheaded improvement of KPIs and implementation of continuous improvements in logistics/supplier operations. Oversaw distribution networks, such as logistics, trade compliance, and warehouse operations. Led distribution network, including logistics, trade compliance and warehouse management. Enhanced supply chain infrastructure through strategic assessment and initiatives, resulting in 90% reduction in operating costs. Drove set KPIs and continuous improvements throughout logistics/supplier operations.

• Place of Birth: Cairo, EG
• Nationality: Egyptian
• Marital Status: Single