Roaya Taha
Cairo
Summary
Skilled translator and localization specialist with strong leadership and communication abilities. Fluent in English and Arabic, I provide accurate translations while ensuring cultural relevance. Experienced in leading teams, improving workflows, and enhancing communication strategies helping increase donor engagement by 30% at Resala Charity Organization. Proficient in Microsoft Office, problem-solving, and strategic planning, I work well in fast-paced environments that require attention to detail and adaptability.
Overview
8
8
years of professional experience
Work History
Freelance Translator
Online
07.2024 - Current
- Translated emails, business documents, articles, and website content between English and Arabic.
- Ensured accuracy, clarity, and cultural relevance in all translations.
- Reviewed and proofread the work for consistency and quality.
- Managed multiple projects, meeting tight deadlines with professionalism.
Team Leader & Translator
El Sewedy Co
Cairo
01.2024 - 01.2025
- Translated documents and real-time conversations between English and Arabic.
- Assisted international guests explaining activities and rules in English.
- Trained and led a team to ensure smooth operations and excellent customer service.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Telesales Representative
Phoneix CO
Cairo
07.2023 - 12.2023
- Educated Medicare beneficiaries on DME eligibility and healthcare benefits.
- Conducted outbound calls to assess needs and offer tailored solutions.
- Guided patients through insurance verification for medical equipment access.
- Ensured compliance with Medicare guidelines while handling inquiries.
- Used CRM tools to track leads and follow up with customers.
- Consistently exceeded targets, increasing enrollments, and successful claims.
Marketing & Public Relations Coordinator
Resala Charity Organization
Cairo
01.2019 - 07.2021
- Developed outreach strategies to increase public awareness and community involvement.
- Managed digital content, media relations, and public events to attract donors and supporters.
- Handled crisis communication and audience research.
Public Relations & Fundraising Specialist
Resala Charity Organization
Cairo
01.2019 - 01.2020
- Designed donor engagement strategies and secured funding through grants and partnerships.
- Secured corporate donations by building relationships and negotiating with CEOs of multiple companies.
- Managed outreach programs, sponsorships, and CSR initiatives.
- Analyzed fundraising performance for optimization.
Fundraising Team Leader
Resala Charity Organization
Cairo
01.2018 - 01.2019
- Led and trained a fundraising team, improving donor engagement and contributions.
- Optimized fundraising strategies and organized donor events.
- Reported progress to senior leadership.
- Provided senior leadership with regular team progress updates.
Donor Relations & Fundraising Officer
Resala Charity Organization
Cairo
07.2017 - 01.2018
- Led fundraising initiatives and PR efforts to increase awareness and attract new donors.
- Managed donor databases, tracked contributions, and prepared performance reports.
- Strengthened donor relationships, securing long-term engagement, and financial support.
Education
Bachelor’s Degree in Educational Technology - Educational Technology
09-2024
Skills
- Translation and Localization
- Cultural Assessment
- Content Writing and Marketing
- Client Relations and Customer Engagement
- Data entry
- Microsoft Office (Word, Excel, PowerPoint), Video Production, & Editing
- Account management
- Budget management
- Problem-solving
- Onboarding and orientation
- Fluent in English and Arabic
Courses
- Introduction to Translation
- Digital Marketing Fundamentals
- Business Development Foundations
- Microsoft Office Essentials
- ICDL
Timeline
Freelance Translator - Online
07.2024 - Current
Team Leader & Translator - El Sewedy Co
01.2024 - 01.2025
Telesales Representative - Phoneix CO
07.2023 - 12.2023
Marketing & Public Relations Coordinator - Resala Charity Organization
01.2019 - 07.2021
Public Relations & Fundraising Specialist - Resala Charity Organization
01.2019 - 01.2020
Fundraising Team Leader - Resala Charity Organization
01.2018 - 01.2019
Donor Relations & Fundraising Officer - Resala Charity Organization
07.2017 - 01.2018
Faculty of Specific Education - Bachelor’s Degree in Educational Technology, Educational Technology
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