Summary
Overview
Work History
Education
Skills
Websites
Languages
Internships and summer training
Timeline
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Rola Zora

Rola Zora

Alexandria

Summary

Hardworking, with excellent attention to detail and teamwork skills, looking for an entry-level position to kickstart my career, and actively seeking opportunities to join a progressive organization to gain valuable work experience.

Overview

5
5
years of professional experience

Work History

Sales Team Leader

Call Geeks
03.2024 - Current
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Refined team workflows to better capitalize on individual strengths and maximize market share.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.

Quality Assurance Specialist

Proper Business Solutions
12.2023 - 03.2024
  • maintain quality assurance documents.
  • track quality metrics and provide regular analytics reports to upper management.
  • Reviewed production processes and identified potential quality issues.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Team Leader

Proper Business Solutions
06.2022 - 10.2023
  • Auditing the efficiency of the team members.
  • Coaching team members on a daily and weekly basis as well as providing support to the team.
  • Target overachieving.
  • Set daily plans.
  • Document Daily, weekly, and monthly attendance for the team.
  • Prepare sales reports.
  • Developed effective improvement plans in alignment with goals and specifications.

Telemarketer

Proper Business Solutions
10.2021 - 06.2022
  • Full-time Employment.
  • English Call center (Remote).
  • Sales and marketing skills.
  • Active listening skills.
  • Targetoverachieving.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

Summer Internship

Misr Bank
01.2020 - 02.2020
  • Passing the exam with a certificate.

English Teacher

Anamel Academy
06.2019 - 09.2019
  • Responsible for teaching English to a class with students of 7 to 9 years old.
  • Working on developing their communication skills.
  • Documenting the progress of every student.

Education

Bachelor Degree of Commerce (English Department), Finance Major -

Alexandria University

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Skills

  • Teamwork and Collaboration
  • Research Skills
  • Multitasking and Time Management
  • Adaptability
  • Professionalism
  • Problem Solving Skills
  • Organizational Skills
  • Data Entry
  • Detail Oriented
  • Data Analysis
  • Accounting assistance
  • Business Development

Languages

English
Native language
English
Advanced
C1
Arabic
Advanced
C1

Internships and summer training

  • Misr Bank, 2020, Summer Internship:

     Passing the exam with a certificate.

  • English Teacher, Anamel Academy 06/2019 - 09/2019

    Responsible for teaching English to a class with students of 7 to 9 years old., Working on developing their communication skills., Documenting the progress of every student.

Timeline

Sales Team Leader

Call Geeks
03.2024 - Current

Quality Assurance Specialist

Proper Business Solutions
12.2023 - 03.2024

Team Leader

Proper Business Solutions
06.2022 - 10.2023

Telemarketer

Proper Business Solutions
10.2021 - 06.2022

Summer Internship

Misr Bank
01.2020 - 02.2020

English Teacher

Anamel Academy
06.2019 - 09.2019

Bachelor Degree of Commerce (English Department), Finance Major -

Alexandria University

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Rola Zora