Sabah Saleh
Cairo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Post Paid Charging Specialist
Vodafone Egypt
10.2022 - Current
- Agile Chapter lead in Enterprise Segments, CVM and Customer Care Tribes.
- Technical Representative in Vodafone's billing system upgrade with Ericsson.
- Team member in the development of the e-SIM solution, starting from requirements gathering, development, testing, and meetings with Egyptian government officials.
- Revamped SIM card generation tool used to generate SIM serials for Vodafone Egypt and exchange data between Vodafone with its vendors. the revamped tool contributed to sim generation process efficiency and reduced costs by developing the tool inhouse.
- Digital transformation of Vodafone's bill sending process by
mail. This new system will reduce the need for manual bill printing and mailing.
Post Paid Charging Analyst
Vodafone Egypt
03.2019 - 10.2022
- Enterprise Solutions Tribe Spoc.
- Streamlined the billing process for improved efficiency and accuracy through automation implementation.
- Collaborated with cross-functional teams to identify areas of improvement in the charging processes.
- Reduced discrepancies in billing data by conducting regular audits and reconciliations.
- Implemented best practices in charging systems, contributing to higher operational standards.
Education
Bachelor of Engineering Technology - Computer Engineering And Software Systems
Ain Shams University
Egypt09.2018
Skills
- Business Development (Eslsca University)
- ICAGILE Certified Professional
- Requirements Analysis
- Risk Assessment
- Database Management and Service Integration
- Java Backend Programming Language
Languages
English
Arabic
Timeline
Post Paid Charging Specialist
Vodafone Egypt
10.2022 - Current
Post Paid Charging Analyst
Vodafone Egypt
03.2019 - 10.2022
Bachelor of Engineering Technology - Computer Engineering And Software Systems
Ain Shams University
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